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January 2024 by Alex James Bilodeau
My favorite 7-eleven. It’s always clean, safe, and warm inside. Zeek, Greg, the owner, and the entire staff are making it happen right on Park Ave!
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January 2024 by Dianna Hernandez
Usually alright. I like to come here. Every now and then they need to deal with people who need help.
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January 2024 by Anointed To Live Channel
7 Eleven on Park Ave Rochester New York. I will never speak to any employee in this store or buy another thing in this store ever again. Listen, I used the atm tonight & politely asked the guy at the counter if he could change 2 of my twenties into 10’s (because I wanted to use them as small gifts.) He says they don’t have 10’s, I said ok well what about 5’s for one of my twenties. He proceeded to take out the whole entire register to show me the cash in his register with a disgusting ugly disrespectful attitude saying, see there’s no 10’s nothing. I was so upset and confused why he would be so rude to me when I was never rude to him. I bought I banana and he had to service me, the change he gave me was 19 one dollars bills and a penny. I dropped the penny on the counter and he took his hand and pushed the penny away. Y’all, It’s like he wanted to fight me. I’m a black woman, so maybe he thought I would get mad and start a fight with him. Im too blessed for that. I didn’t want to be disrespectful back to him, so after my daughter paid for her stuff we left. I WILL NEVER BUY OR BRING MY FAMILY OR FRIENDS TO THIS SEVEN ELEVEN ON PARK AVE ROCHESTER NY AGAIN! I will use the atm because it’s free with my bank.
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November 2023 by Meghan Cameron
The lady with the short hair that works there is absolutely awesome but today I went there and the guy working the register had absolutely no food in the case, Everytime I go there and he's working the food is old and he just sits there and does nothing. It's about 3 oclock on Nov 3 2023 and I'm just not impressed with him at all. Something needs to change. I used to work at 7/11 so I get it but make food in between customers!
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October 2023 by Missy
Every time I'm in there they are mean to me. There is one older woman with lighter hair who is an absolute delight but everyone else is awful to interact with. Whoever is behind the counter always has an earbud in and will just outright ignore you. I've had several interactions where I would be charged twice, I would ask for the receipt, and they would just argue with me and refuse to give me the receipt. Tonight I had an issue using the app to pay in store and the employee just became angry and started getting frustrated and lashing out at me. I just explaining what the app said to do and he just kept telling and telling me to pay another pay. He also just ignored another woman trying to get help. This 7 Eleven is awful but I don't have a choice but to go. I just want to not be treated like garbage every time I buy something
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October 2023 by Mysterie Hamman
Every time I'm in there they are mean to me. There is one older woman with lighter hair who is an absolute delight but everyone else is awful to interact with. Whoever is behind the counter always has an earbud in and will just outright ignore you. I've had several interactions where I would be charged twice, I would ask for the receipt, and they would just argue with me and refuse to give me the receipt. Tonight I had an issue using the app to pay in store and the employee just became angry and started getting frustrated and lashing out at me. I just explaining what the app said to do and he just kept telling and telling me to pay another pay. He also just ignored another woman trying to get help. This 7 Eleven is awful but I don't have a choice but to go. I just want to not be treated like garbage every time I buy something
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September 2023 by Evelyn Camelia
This location does not have a working phone number. Go ahead and try to call it - you get a loud screeching beep.Also, they completely mess up delivery orders. I don't believe they *read* the delivery orders. They missed a soda, gave me the wrong chips, and the wrong pizza. I ordered veggie and got pepperoni, ham, and jalapeño instead. What if I were vegetarian, allergic to capsaicin, halal, or kosher?
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June 2023 by Cristiano Irizarry
A good place to stop and get food and stuff. A little expensive but overall a good place.
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May 2023 by Shawn Jr
711 Is supposed to be 24/7, yet they lock the doors half the night and ignore phone calls so they don't have to work. Not great.
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March 2023 by Cori Nathan
I am stopping AT THIS 7-Eleven sometimes, they are ok.
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February 2023 by Breeanna Nicholson
I went there to get a pizza cooked in-store because I don't have an oven at home. So I asked while being rung up if the guy cashing me could heat my pizza. He tells me it'll take 10-20 mins and I said "ok, that's fine". So he cashes me out and I pickup my stuff and move to the side so he can help whoever was behind me. I take it he was the only one in the store, but at the time I stood there pizza in hand waiting for him to just plop it in the oven half that "20 minutes" could have already been over with. Now he could have told me, "hey the oven is off for the night" or "it's near closing and I won't be able to cook it with just me" then I wouldn't have bought it. . .but I already paid for it so like . . .they need to get better at lying of not wanting to do it. 'Cause the truth would have been more helpful and less wasteful.
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January 2023 by Benicio D.
This was my go to store for glass bottled 40oz for years. They still have the plastic ones, but the down side to that is you no longer have a weapon after you've finished it.
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September 2022 by A
The people who work here make it an awesome experience. I come almost everyday. Kathy brightens everyday for me and I look forward to seeing her. Even when it is incredibly busy everyone is incredibly kind. I live closer to other locations and always choose this one because of the staff. The store always looks wonderful and the staff are incredibly dedicated and hard working.
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August 2022 by c&B Catering
They are not open 24 hours .
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April 2022 by Rochester
Your employees are compassionate to this community I learned this yesterday what great value it is to have good customer service. Z is great and he help me yesterday and he didnt have too. Sue is amazing team player too love seeing her . But today really made my day with what Z did . Thank u