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January 2025 by Maria Rodriguez
They are racist, they ask you if you speak Spanish, they tell you no with reluctance and they grab your phone, showing no respect.
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December 2024 by Donovan Ferguson
Drove over a half an hour to get here, in dire need of a new washer, only to discover they apparently decided to close early.. Not a happy camper.
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June 2024 by Kayla B
I was a loyal customer up until today. I've never had any issues in the past with aarons, but today I had experience the worst customer service at this store and aarons has lost a loyal customer due to their rudeness and they failed to communicate with me. I had Set up for a new loan for washer and dryer online about 2 weeks ago And was told that somebody would get in touch with me. I called them today on 6/20/24 because it had almost been 2 weeks And I had not heard anything. the guy who answered the phone told me, Well, you purchased it online and that they couldn't deliver said sry nobody got in contact with me. I had told him that I made the purchase almost 2 week ago and he said that nobody would be able to get out to me and deliver, but I already have been waiting two weeks And that it would be another week until I received the items. I was not pleased as I already had been waiting And that nobody got in contact with me. I explained this to him again and that I would like to just cancel the order as I will just go to somebody else that can get me a washer and dryer as I needed them. He then became extremely rude and started blaming me for ordering it online as if it was my fault. That nobody contacted me..
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June 2024 by Skittllles
I was a loyal customer up until today. I've never had any issues in the past with aarons, but today I had experience the worst customer service at this store and aarons has lost a loyal customer due to their rudeness and they failed to communicate with me. I had Set up for a new loan for washer and dryer online about 2 weeks ago And was told that somebody would get in touch with me. I called them today on 6/20/24 because it had almost been 2 weeks And I had not heard anything. the guy who answered the phone told me, Well, you purchased it online and that they couldn't deliver said sry nobody got in contact with me. I had told him that I made the purchase almost 2 week ago and he said that nobody would be able to get out to me and deliver, but I already have been waiting two weeks And that it would be another week until I received the items. I was not pleased as I already had been waiting And that nobody got in contact with me. I explained this to him again and that I would like to just cancel the order as I will just go to somebody else that can get me a washer and dryer as I needed them. He then became extremely rude and started blaming me for ordering it online as if it was my fault. That nobody contacted me..
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January 2024 by Ileana Venegas
He knows his work I would recommend him to anyone he treat me with respect. Yes ma’am yes ma’am, for everything.
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January 2024 by Joey Gilman
I have done business with them for years but they are not the same anymore got a couch recently it was so cheesy I was sitting and it broke now they wanna blame me I was in the hospital for a heart attack so couldn’t have them come and yesterday assistant manger was threatening me and saying I’m responsible and stuff also being rude I have tv I paid most of and keep paying on it so the staff there is terrible
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June 2023 by Beatrice Jones
Very nice and helpful staff, great place
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June 2023 by Jaewun Mack
Great service
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June 2023 by Ms Lena Wedlaw
They have a nice selection in the store to choose from
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May 2023 by Scott Winkler
Rent-to-own is not like it used to be. They do have a lot of nice stuff but nowhere in my price range.5/4/23 edited. I guess I should have looked at the other reviews before even going to Aaron's.more bad than good is not a good sign. I'm actually taking one Star away. Buyer beware!
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March 2023 by Becky Cooper
If I could give my experience negative stars I would. While not the fault AT ALL of the sales person, she was wonderful, the rest of my experience has been a disaster. The couch and ottoman I bought - well, I have never received the ottoman, the cushions on the couch split the first time my kids sat on it. I still haven't received the platform for my platform bed. It's been 6 weeks. Their solution? 2 undersized box spring so my mattress wasn't on the floor. I won't even get in to the fact that after 4 weeks of waiting for it to be corrected I had to call the store to find out what was going on. It took 4 tries for my incorrect delivery to be completed. I refuse to pay, and after other happy purchases through Aaron's I will never never never go back.
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March 2023 by Kevin Tolentino
I order a gaming computer online and i have a delivery schedule for friday i call today to check if i can pick it up at the store because i been using someone else computer and it gets anoying and the person that took the phone had a attitud asking me why i want to pick it up now and when do i have my delivery schedule then said if i want to pick it up now i need to pay 193 upfront to pick it up today
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February 2023 by Selena Roman
False information, rude people, and constantly trying to charge me more than once in a month.
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January 2023 by Logan Camp
If I could give 0 stars I really would. The managers there are terrible, when I put a down payment for the first month, they tried charging me for the next week. When they deliveried the furniture it wasn’t cleaned there was stains all over, my girlfriend and I had to clean them. When the auto pays doesn’t go through the first time, they’ll call me early in the morning after a closing shift than leave me messages than they’ll keep calling until auto pay goes through the second time. I’m really tired of the harassment my first mistake was coming to this Aaron’s, I’ll never get another item from this store again.
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January 2023 by Sole joker
One of the best places to rent practically anything from