ADT Security Services is a leading provider of security and automation solutions for homes and businesses in the United States. The company is committed to making security more accessible than ever before, backed by 24/7 customer support and a focus on providing superior customer service with speed and quality of responsiveness. Customers have generally had positive experiences with ADT, with one reviewer praising the "incredible" level of customer service care and another stating they "couldn't ask for any better security provider." However, some customers have expressed concerns about the long-term contract and potential price increases, as well as the value of the service compared to the monthly cost. Overall, ADT appears to be a reliable security provider that strives to help customers feel more safe and empowered.
Get a dog it's less stressful than dealing with this company. I was passed around through 5 people and spent over an hour on the phone with issue still not resolved. Lots of talk but no resolution. Would not recommend.
September 2025
Not the best of company to deal with they change up what your allowed to do without warning you first
August 2025
Just had an install. Technician was on time,knowledgeable,thorough. Painless. Easy to operate system. So far,so good.