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January 2024 by C Campbell
The staff was friendly and knowledgeable. He told me which product was best for my money. He informed me they were not allowed to install the headlight bulb because of company policy before I purchased. I will go to this location in the future.
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December 2023 by Emiel Diego
One of my go to stores, they usually have the parts and items I'm looking for, staff has always been friendly and efficient even when they are super busy and they even answer the phone here. My first choice personally but it's local to me but it is still the better store of the other local ones I've been to
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December 2023 by Jose Ortiz
One of the places I like coming to when I need car things pretty quick usually have what you need I recommened
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November 2023 by Yaritza Collazo
I was just there yesterday and the staff at this location are AMAZING. My son goes to college in Rochester, and just so happened to have car trouble this past weekend. This was one of the few close locations that were still open so we headed there. There was a young man who was SO patient, kind, and personable. He took his time to make sure we were getting the car battery that we needed, as well as the install. The manager (I think), also came to help, and was also amazing - knowledgable and took his time to assist. When your child is having car trouble and your anxiety is off the roof, this type of customer service makes all the difference. So thankful we ended going to this location.
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November 2023 by nicolas reinsch
Helped get me a wheel cylinder at 7:30 at night. Absolutely amazing service
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September 2023 by Eva Alligood
Very helpful staff. Found what was needed. Thank you!
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August 2023 by Jay Thompson
Very good service they had my part brought over from another store and saved me a trip.
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June 2023 by Richard Mortellaro
Orders are waiting before I get to Advance Auto Parts five Stars plus Auto Parts is there aim ...
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November 2022 by Cliff Ferguson
Had everything I needed to keep my daughter’s 2010 Jeep Liberty on the road! Prepping for the thought Rochester winter.
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November 2022 by Carla Grubbs
When my son and I went, we had to get an alternator for my son's 1993 Mazda miata. Shane ordered it and the next day we went to go pick it up. I called to make sure that it came in and they said yes it was there so we went to go get it and the kid behind the counter could not find it and try to turn us away. Shane was like no way it is here I checked it in myself and within a couple of minutes he found it. If it wasn't for Shane we would have walked out of there without the alternator and they would have lost a sale.
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October 2022 by Naima Simmons
No cameras on property was assaulted by customer in store air was down and short staff worse visit ever for me
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July 2022 by Dee Henri
I came here to purchase freon for my van and the guys were very friendly and professional!!! They gave me instructions and information about my a/c and the compressor!!! Tom, who had just came in, didn't even even clock in yet, came out to help me with checking to see if I had correctly put the freon in the car and if the a\c was working effectively!!! Thanks to the Advance Auto Parts Team my a\c is blowing cold!!!
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February 2022 by Eduardo Diaz
I came in to buy a wiper and when I purchased my wiper I asked if it could be installed. The person stated that he is not allowed outside because employer don't want nobody out in weather. So sad of negative customer service. Then another worker assisted and even installed. Crazy experience:(
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September 2021 by Marshall Bezant
Smooth easy and fast!
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September 2021 by Thomas Bergman
Very courteous and very helpful people! They do all they can to help you and to solve your car problems!!
