-
March 2024 by hank T
I got a very rude and disrespectful driver that doesn't like his job. To the point that I was having work done on my garage and the contractor asked "what's this guy's problem" . Very bad customer interpersonal skills. Never getting a tow from here again
-
March 2024 by champagne morales
Sammy was super helpful, he went out of his way to find a way to get my car onto the tow because the houses were to close & my car didn't start. He was fast, patient, consistent & kind. It was also a great convenience because I did all of this from my phone from work and the best part was them accepting cash app. Great job guys
-
March 2024 by William Magar
Sami Went above and beyond to help us. We have a commercial Salter in the back of our dump truck and he was able to lift the salter out of the back of the truck and pull it out for is
-
March 2024 by Woofies Rochester
My company vehicle had a flat tire this weekend--of course I wasn't prepared with a spare tire and needed the vehicle towed for service. Ali's answered promptly and had someone on their way very quickly. The driver, Sammy, was extremely polite and very careful with our vehicle. They made my stressful situation a little more bearable. Thank you so much!
-
March 2024 by John Hall
Excellent service (Sammy was the driver), good price.
-
March 2024 by Jaime Richey
Awesome experience! My husband’s car would not start and they were able to come and have him back on the road in 40 min. Thanks Ali’s Towing! They made a stressful situation so much better.
-
March 2024 by Sokha Prak
Sam was great. Easy to work with.
-
March 2024 by Yuleana Levy
This company is very unprofessional. For one, in the process of trying to unlock my car door they cracked my front windshield & when finished and got their payment, left in a hurry with no proof of a receipt or nothing for me. Then denying they had any part in that manner and that they need a video of proof they cracked the windshield. I then proceeded to call & politely to ask where we can go from here to get this fixed due to it being their fault and they were unwilling to admit the mistake and cutting me off mid-sentence trying to explain what happened and getting defensive immediately. I now am stuck paying for a cracked windshield for their messy work. Do not get services through here.
-
March 2024 by Ashley Forte
I called to get a quote for towing and the guy Sammy was so rude! He hung up on me while I was still speaking and kept talking over me. I will be calling back to speak to the manager/supervisor when he comes in at 2p today. What a way to start my morning! Horrible service!
-
March 2024 by Brianna James
Ali’s towing was great! He arrived within 15 min of my call and towed our car back to our house instead of a lot. His prices are great! Definitely made our morning less stressful after our car broke down on the way to work.
-
March 2024 by Rita J. Gaston
Very professional and on time when called. Friendly, fast service…….Sammy was the best!!!
-
March 2024 by Damylish Medina
On the way to work we had an accident due to the weather the road was full of ice we called our auto insurance company to send us a tow truck fortunately the insurance system was not working we searched on google and we found Ali's Towing Inc. and they arrived in Less than 10 minutes, Mr. Sammy was very friendly and very economical. Thank you very much Ali's Towing Inc for getting us out of trouble. I recommend them. 10 out of 10
-
March 2024 by Peachy 23
Sammy is awesome! We had a great conversation about my vehicle, then he came right on over and towed her for me. The price was more than reasonable and the service was fast! Definitely 5 stars! ?
-
February 2024 by John
Sammy was very prompt and I only had to wait for twenty minutes for Ali's Towing Service to arrive and tow my Chevy truck, which lost its driveshaft to rust and old age. He gave me a great price too for the tow. I would definitely suggest Ali's Towing Service if your car breaks down in Rochester NY.
-
February 2024 by Kenard Parker
Very fast and friendly service! He was able to get our box truck started very quickly! Thank you!
