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November 2023 by Bonnie Licata
I just want to say my experience with this company was absolutely amazing.I called that day cause i had my other movers not show up. Now that being said I was frantic cause I had to be out of my other place today I did not know what to do . I called this company the owner was so responsive and so accommodating and took care of me right away, you do not get customer service like this anywhere today. I had 2 amazing gentlemen move me which was flawless and professional. I would definitely refer them to anyone. And 5 stars is not enough. Thank you for making my move and day great.
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September 2023 by Susanna G
They are great movers at a fair price. Highly recommended.
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August 2023 by Susanna R.
They were very fast and professional. They moved a piano without complaint. Also, they are funny. Highly recommended!
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May 2023 by Joyce Dennis
This company recently move my family of 6 from a 2 story house to a raised ranch. The pricing was better than the competition and they were fast and effective. All of my stuff arrived to my new home in the same condition and they were safe and respectful when placing the items where we wanted them. I highly recommend them and would use them again in the future.
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March 2023 by Asia Nicholas
They did a really great job. I would recommend them. Moved all my stuff within two hours. I definitely would use them again. Great company.?
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February 2023 by Brianna Searight
Do not use! Movers stole my $400 patent leather Jordan’s, broke my washer and grabbed my butt while moving me while I’m 9 months pregnant! Was rainy that day so they took an hour break to seee if the weather would lighten up but it didn’t and they still charged me the hour THEY took a break! $1100! I called the office to make the complaints and the man in the phone literally stated he would just send me a claims sheet to make a claim but told me over the phone that they would not be paying out anything. Told him I didn’t want any money I just want my shoes back and washer fixed then he told me he would call someone and get back to me. Still waiting on the paper for the claim and no one has called me back! Which makes it look even more guilty. Highly upset and feel violated I should’ve called the police but I was pregnant and had my 1 year old with me and there were 3 of them smh
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January 2023 by Shannon
Where to start... These guys were amazing. They came and moved us two days before Xmas in a near blizzard. We asked if they wanted to reschedule but they were dedicated to the job and kept going. They were friendly, professional and fast. We'll definitely be recommending to friends and family!
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October 2022 by Franklin Dibiase
Wonderful! Did extra! Polite, careful, prompt. Will use them again❤️
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October 2022 by Claire Stebbins
If you are moving in the Rochester Ny area I highly recommend this company. They work fast, hard,professionally and treated my old furniture with care.
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June 2022 by Elsie Frangakis
Always Moving made our move truly fast, smooth and effortless. The men were so kind, thoughtful and thorough. We would always recommend them!
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January 2022 by Jeremy E.
This company said they forgot to charge me for certain things. They have scratched my piano. They didn’t even know how to load the piano onto the truck. I never make posts like this but I WOULD NEVER RECOMMEND THIS COMPANY TO ANYONE. They kept referring to my belongings as ‘****’. The owner’s son told me that ‘all of this ****’ is not going to fit on the truck. It was a tight fit and 2 large items and some artwork didn’t fit but we spent more time taking how it wasn’t going to fit than doing the work that I was paying them for. When you are paying by the hour, you don’t need someone arguing with you about what will go on the truck and how it will fit. I did the measurements and the math. Everything should have fit because it did before. They wanted to load the piano on one side of the truck without it being supported on blocks. They also didn’t wrap the piano lid, sound board or any of my furniture with plastic despite my PROVIDING it for them. Instead, they strapped the lid of the piano directly on top of the sound board. WOOD ON WOOD. It is scratched. There are now gouges on the side of the sound board. They lost screws for the legs and left some screws in the sound board resulting in them getting bent. Despite the negative experience I was already having I still tipped them because I am a good person. While on the road, I noticed that my card was charged more than I authorized. No phone call. No text. Just decided to charge me more. I have sent pictures to the owner of the company and no response. I want a full refund besides the tip because I don’t believe that the people that work for this **** poor company should be punished for their lack of professionalism and skill to properly manage a move. I have a damaged piano that is 90 years old. With no screws to even put on the sustaining and dampening pedals. You can’t just charge someone’s card whatever amount you want. This company is horrible to deal with. I wouldn’t even let them move stuff to the goodwill if I were you.
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January 2022 by Stelios Kantos
They were friendly, fast, and efficient. What more can I ask for. It was a small move but they were very much needed.
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January 2022 by Kristy Walter
Kurry and his crew moved the contents of my entire house, attic, basement, and garage into storage. The were careful and fast despite snow and stairs. I really appreciated their work and value! I’ll definitely be calling them back when I move out of storage and move my piano.
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September 2021 by Paul Harkin
We were calling around for a mover to bring furniture to our house and move some stuff too. As it turned out they had a cancellation on Wednesday last week. Everyone was quoting 3 to 4 hours to do it all. They had everything finished in an hour and a half. No dents, no scratches. They were polite, wasted no time and throughout. I will recommend them to friends and family. Thanks guy
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September 2021 by Norman Houser
Change my reservation time and truck size and location never told me until 3:30pm through a email the day before, leaving me no other options. I’m very disappointed in the service I received. 9/4/2021
