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November 2023 by Richard Moore
Brandon and Mark did a great job replacing my windshield. Very neat, quick and courteous. Keep up the great work. Thanks Richard Moore.Service: Auto windshield repair
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October 2023 by Suavéy
2 of my car windows were broke Monday night and Tuesday morning I was able to get an appointment the same day!
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August 2023 by Cissy Bartley
My car got broken into on Tuesday. They broke my driver front window. I scheduled the appointment Wednesday but nothing was available until the following Monday. Auto Glass Fitters moved up my appointment to today (Thursday) when they had something available sooner. I'm so happy that I didn't have to wait until next week. The technician Brandon was lovely. He explained what the process would be when I asked, told me how long it would take, and kept in that time frame. I would go back to Auto Glass Fitters, mind you, not anytime soon preferably ?Service: Auto side window replacement
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August 2023 by Clarissa Chadwick
We had our windshield replaced a year ago after someone threw a rock at it a year ago. At that time they were very professional, kind and fast at replacing the window. This year our car sudden started to malfunction and we had no idea why. We had it towed to a dealership and found out that there was a leak from the windshield not being sealed properly that caused damage. We were dreading to call Autoglass to complain, but that dread diminished as soon as we spoke with them. They were appologetic and offered to cover any damage done. I can not stress enough how kind, understanding and upstanding they were about the entire situation. They moved fast to come and see what had happened, to fix it and to reimburse us for everything (including all parts and labor of the damage done to our car.) We will be using them again. People make mistakes and the way they handled the situation says everything we need to know about the company.
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May 2023 by Jason Coley
Yousef did an amazing job, he was qui k and explained the process, He is in from out of town (Kansas) but was helping out.Service: Auto windshield replacement
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March 2023 by Jillian Eberlin
My husband had his appointment today to get his windshield repaired by Auto Glass Fitters, which has been destroyed now for several weeks. They never called, and when he called them, they said they didn't have any info from insurance so they canceled his appointment. When he called insurance, they said Auto Glass Fitters had the correct information. He called back Auto Glass Fitters and was given a major attitude by the secretary on the phone (even though he was very polite to her), saying she never had his address. Ridiculous! They had all of his information, and now he's not scheduled to get his windshield replaced for another week and a half. Unbelievable way to do business!
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March 2023 by Roxanne Voss
Very good. What else can I say>Service: Auto windshield replacement
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February 2023 by Michelle Anna
The gentleman was very informative fast and kind.Service: Auto windshield repair
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December 2022 by Lloydsof Rochester
I was able to get my windshield replaced faster (we had to go on a trip soon and needed this done quickly) by going to the shop, which is uncommon.It was a little hard to find at first (the sign was faded out as you'll see in the picture, but they have a van in front for now).However the man who did the work was pleasant, professional, and the work was done well and in a timely manner for a fair price (we had a odd problem not covered by insurance or warranty, so had to pay for it ourselves). If I needed to have one replaced again I'd use them again.
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August 2022 by Dan Holtz
Great responsiveness, great job, followed through
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July 2022 by Greg Fitch
Mark Phillips is outstanding! My daughter's car was broke into and within 4 hours he had a new passenger side window in! Great service! Thanks!Service: Auto side window replacement
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April 2022 by Mallory Hinterberger
Absolutely horrible experience. Service was supposed to be done on Monday. Glass piece was broken so the appointment was moved to Wednesday. Wednesday comes around and I was told our repair would be done between the hours of 5-7pm. 30 minutes past 7 still haven’t heard from the guy. Eventually he texts me and says it’s too late and he can’t do it today and someone was supposed to have contacted me around 4pm to let me know ahead of time that the service yet again cannot be done but that did not happen. Extremely unprofessional and a waste of time. Do not waste your time and money on this place and go somewhere else.Service: Auto side window replacement
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January 2022 by Alan Dunton
Service excellent in and out efficiently highly recommended
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August 2021 by Matt Blodgett
Came to our house and replaced windshield in a couple hours. They even called to narrow the arrival time from a six to a two hour window, which was extremely helpful in managing our day. Everything was done perfectly and the windshield looks amazing.
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May 2021 by sharyn arbore
Great service
