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April 2024 by Ariel Asito
Received excellent service from their associates there was no wait time customer service was amazing loved the style of the center!!! Great job BOA! You should be proud of this center!
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March 2024 by Chris
When I went to deposit cash at the ATM, it jammed without giving me a receipt. I went into the bank to see if I could get some help or any type of proof they may help with a claims process. Jackson looked at the ATM and simply said to call a number he wrote on the back of his card to report it, without providing any further assistance or any tangible evidence that would help me with my claims process, nevermind a simple apology. I had to go through two phone numbers and an hour and a half of my time just to get the claims investigation started. I understand malfunctions happen and I wasn't expected to be reimbursed in the moment, but the lack of help I was given and burden it has put on me is unacceptable.
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December 2023 by J Johnson
October 2023 JPMorgan Chase As Bank of America reports $40,000,000,000 in Unrealized Losses. As banks fold and out of control inflation eats away at your income, New Yorkers may wonder how the economy got so bad in just 3 short years.
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November 2023 by Rummi Babbra
Very helpful, I worked with Roshan who was able to help rectify a mistake that occurred.
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October 2023 by Yilo
It is out of service
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January 2022 by Robert Greendyke
The branch is nice when they are open. However, it seems they are closed 50+ percent of the time and you never know when this will be. Today for example is a random Monday, and the parking lot was full of people who had driven to the branch to see a sign on the door saying "sorry ...... closed." This occurrence is too frequent to overlook. If I drive to my bank during lunchtime on a weekday, it is because I need to use their services. This branch is unreliable. It is a shame the deleted the Pittsford, NY branch and replaced it with this. Again, perfectly okay, when you get lucky enough to hit one of their scarce "open for business" days.
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January 2022 by Sarah Moravec
Closed on a Wednesday?
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August 2019 by Tracy R. L.
Excellent service! Thank you so much for all your help Dominique.
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December 2014 by Amanda Moreland
The parking lot is a bit crazy!
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June 2013 by Joseph Antinore
What a pleasant teller I got! She was great at her job.
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October 2011 by Chris Nothnagle
The ATM line here is the absolute worst...made only worse by the fact that its tough to navigate into with a larger vehicle. Drive down the road to BOA in Pittsford Village
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April 2011 by Michelle
Patty and all the girls here are so sweet! They are very helpful and friendly. Sometimes u have to wait on saturdays but its a bank! Not many r even open on saturday. They apologize and welcome you!
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February 2011 by JoAnn Geiger
I've never seen more ATM challenged people than here!
