-
October 2024 by jaquan mclendon
Worst bank ever took my SSI back pay check in asked if it will be a hold she said yes for 1 day get a message today funds being kept a week now that's crazy and nothing can be done it's a new account I should have went to another bank
-
July 2024 by Thomas Jr
$8 fee to cash a payroll check is outrageous!!! Teller was nice but could had better explained! So know if you have a payroll check to cash this bank will charge! That’s robbery!!! It a check with there name on it and they still charge to cash, mind you I had more than one check so $16, that could of been a meal in today’s economy with everything being so expensive nowadays!
-
June 2024 by Emanuel Palios
Always a pleasure going to this branch. Hats off to Chad and his team. Shout out to Julian, always patient in assisting me. The branch is much cleaner and organized than ever before. Keep up the great work!
-
April 2024 by KOKA Saleh
🥰🥰🥰🥰🥰🥰🥰🥰
-
April 2024 by My life in 2021 killy
-
March 2024 by S. Zeid
I wish I could give them zero stars. Their customer service is the absolute worst, and it's unbelievable that they don't have any change. I mean, seriously, what kind of bank doesn't have any change? It's the most ridiculous thing I've ever heard of.
-
February 2024 by Harry Baker
doesn't answer phone
-
January 2024 by Black Rose
After being with Bank of America for almost 20+ years, (First Federal) I've finally reached my breaking point like many others and will be closing my accounts, my children's accounts, and going to ESL. I went in, and asked the human (Girl had with locs) to cash and deposit my check as I've done with her every friday/Saturday for as long as shes been hired at this location . I have online mobile and would have used the atms to do any deposits instead of waiting in line as only one person was cashing people out. so logically, I needed to cash my check otherwise my visit inside would have been pointless. I have lived in this town for 15 years and have been doing business with this branch faithfully for that long. I noticed that after I left, it was done incorrectly when confronted with her mistake she arrogantly refused to acknowledge her it to fix it or admit she made one. ( that's fine also) even when I pleaded with her to check the camaras and review them. It's not about the money as much as it was the dehumanizing arrogance experience i had to endure that came with it. With great restraint and with tears in my eyes, I relied on my heavenly Father for strength and walked out knowing. Jah has me covered. As typical as this story is, I refuse to let it suppress me and will say Good Bye Forever Bank of America I'm done.
-
December 2023 by Jeanie Dreams land
Well, I think it's absolutely ridiculous that I came here to cash a personal check. That's from their bank and they charge me $8 just because I don't have an account with them, but I have an account with citizens. The thing is, most banks are going to be close tomorrow. Because the Veterans Day and well. I didn't think my check would clear and I gotta put it in my bank account. And kind of need money today. You would think that they would wave that and stop doing charging people to cash their own personal checks. You know somebody is getting rich out there off a check cashing. Only reason I gave them two stars and not one is because they were friendly.
-
September 2023 by Agneya
Kind people, fast and efficient.
-
September 2023 by bobby morris
Poorly ran establishment. Why have a business line, when it's never open. I have to get back to my store, but since I have to wait in line for an hour for only 5 people ahead of me, it's going to cost me money. Great Job BOA. Not recommended.
-
June 2023 by B Michael (Arctic608)
Worst location I've been to. Pot holes that can swallow a mid-size car while pulling into the plaza entrance at the bank entrance on the ramp from Jefferson Road to West Henrietta Road. Un-expected, I had come to a dead stop in order to evaluate the best course of action as I was already committed to the turn. Thankfully, there was no traffic behind me.
-
February 2023 by Christopher Porreca
Upgraded banking.
-
February 2023 by Thomas Nguyen
I never can get someone on the phone
-
November 2022 by Thomas O'Brien
I never can get someone on the phone
