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January 2024 by Edwin Hodzic (Edy)
Always cheap always great. Such a nice staff they have working at all times and are all very diligent and willing to help you out. Love this place.
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December 2023 by Karen Kuder
I needed dog treats and stopped by because it was easier than going to other stores. I found the treats at a very reasonable price. I also found some very inexpensive Christmas lights. The store was clean and well organized. Staff was helpful and friendly.
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September 2023 by Jeanne Kasper
Nice selection of Home Goods and seasonal items. I must say that their food/ grocery department was a little sparse and overpriced
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September 2023 by Sarah Everhart
Do NOT go to this store! I ordered a couch that was in stock for delivery. Spoke to the furniture and store manager to make sure that it was (1) in stock and (2) able to be delivered. I ordered the couch and paid EXTRA for next-day delivery.The couch never showed up. I spoke with the furniture manager, store manager, and corporate, and was told to be patient because of moving company shortages. A few weeks later a middle- man called me to "confirm my order cancelation." He was contracted with Big Lots to find furnitire delieverers. He had sent MULTIPLE moving companies to pick up my couch from the Henrietta Big Lots and they were rejected each time. The Henrietta Big Lots got tired of this and just CANCELLED my furniture order because the movers were charging too much. I denied the cancelation and called the store who hung up on me.My couch showed up THAT night - a whole month late - at 9 PM with NO warning.When I went to the store the next day the furniture manager was nowhere to be found. The store manager told me that they couldn't have rejected the movers because they never had an order from me. He offered me a 'bonus coupon' for my next furniture purchase.This store, it's furniture manager, and its store manager are horrible, dishonest, and cheap liars. Do not buy from here.* Yes, I have contacted corporate. They haven't done a single thing and they won't get back with me.* Yes, I did try to cancel my order. The website always froze when I tried to. I even called corporate who was no help. I even called another Big Lots. That store manager looked my order up and said that there was something odd with it. He tried to transfer it to his store so he could delieverer it for me, but the system wouldn't let him.
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August 2023 by Frank Michel
Very clean store The employees are always nice . If you look around you can find good deals.
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July 2023 by Mrs. D
Nicely kept and nice prices with nice people
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May 2023 by Anna Marie Lico-Alfano
So many things real cheap. Good food products too. I bought their living room set. Most comfortable one yet.. Broyhill Furniture really good company. I got a 15 % coupon, after signing up for a membership.. plus it was $300. Off the sectional. We get mostly everything here. Very nice outdoor furniture too!! I'll get photos next time I go
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March 2023 by Michael Green
I was in the store shopping. Noticed a manager and a coworker stocking shelves. I was going to ask for help but A cashier over the intercom Asked for assistance up front. When I overheard Thomas the manager make a response to another coworker " That the only reason she's asking for help is because she's stupid and she can't figure it out for herself". I was so appalled by the way he spoke about his fellow coworker I didn't even want to ask for help anymore. Would not recommend this location. He should definitely not be a manager.
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February 2023 by Ken Soderlund
A favorite place for me! Some good deals on furniture. The gentleman who helped me at the register was so nice! His name is Kim and he was fabulous.
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February 2023 by Steve Schmid
Definitely the best Big Lots location in the area mostly due to the employees. Been coming here for years and everyone I interact with here is genuinely friendly. Other big lots locations in the area seem to have a smaller floorplan and feel more crowded.
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February 2023 by Rochelle Bayne
This store has a somewhat bigger selection than the Greece one, and also I like the layout a bit more.
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January 2023 by Jane Borrelli
I went there today to put $ on a couch that I ordered when I did I found out the couch that I am still paying for went down in price so I asked to talk to a manager and he told me that I could pay for it all today and then I could return and rebuy it ?I do not understand why they just couldn't reduce it on my bill I really want to return all of it and buy some where else! I am calling customer service tomorrow to talk to someone there!
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January 2023 by Luba Wolf
Seemed to have been over charged on my slippers. And the store was disorganized. The previous Big Lots I was in was much better organized.
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January 2023 by shadow entertainment
Great last minute place for gifts and necessities
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November 2022 by Joseph Pulcher
Had a 25% off deal for the app so use that on various items. Didn't have some things in stock that I needed so disappointed there but overall good deals.