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November 2023 by Brian Witt
In my experience as a combat veteran, being accused of theft was a deeply disappointing and unacceptable situation. It’s disheartening to see individuals who have served their country treated this way. This situation might lead to legal action as it’s crucial to ensure a fair and respectful process.
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October 2023 by Tonya Taylor
I wanted my stuff!!! The cashier was taking sooooo loooong with the one customer before me, I couldnt stand to wait ANY longer. My 3 kids with me, the store can just keep my stuff.
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August 2023 by Miss Garcia
Gabe was beyond AWESOME!Called to check if a couch was in stock,he was kind enough to reserve the item for me.Upon arriving to the store,he immediately greeted me and proceeded to discuss new furniture items with me answering any questions I may have.He explained the warranty with me in detail which was very helpful.He cashed me out at the register & brought the (heavy)item out to the door for loading.Overall GREAT experience, would definitely be returning &recommend.
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August 2023 by Joe Bradt
One of the better Big Lots stores you’ll find in the area. Always seems 1 employee short of what is needed to run the store smoothly.
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July 2023 by Nette Pompey
Hadn't been to big lots in years. I happened to be going to Target ? but saw Big lot's. Still a good place with a good deal
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June 2023 by Ken Soderlund
What a nice store! Lots of great merchandise. What made it go over the top was Alexis who was at the register. So pleasant and made us feel valued for being in the store.
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June 2023 by Beverly Rogers
Love this store. The prices are in my budget.and so much to choose from. This is my happy place.
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April 2023 by MaryLouise Brennan
Unbelievable selection of everything imaginable. Employees are so nice and helpful.
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March 2023 by Abeer Mustafa
This was the first time I visited a big lot. It was a nice store with a good variety of products. Liked their rugs at economical prices. The kitchen stuff was in good variety. The prices were good too. Large store with clean space.Right besides Dollar Tree and Aldi.I am taking one star off because most of the items were missing price tags. It's not convenient to call somebody to ask for too many prices.
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March 2023 by Sarah Burnell
Great customer service, clean aisles, and a worker helped my dad get a tote bin off the top shelf.
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January 2023 by Thomas M.
So my wife and I went to Chili Big Lots tonight. I am not one to write reviews, but I felt I should because of Frank the manager. The rudest manager we have ever come across or worker even person in the retail business.We went in to purchase an electric fireplace, which were displayed next to a hanging plug about 8 foot off the ground to plug these in. Frank was walking by made no eye contact with us, and I said excuse me sir could we have the brown fireplace plugged in to see what it looks like. He didn't say a word, stopped and reached for the plug, which was too high to grab, then swore and said I gotta get a ladder.He came back and grabbed the plug and pulled it down and began to plug in the white fireplace.My wife said oh no sir the brown one; and ignored her and continued to plug in the white one.I said excuse me sir the brown one please; which he ignored me to and continued to plug in the white one and said ok there it is.I looked at the fire place and said thanks, but could we see the brown one? He swore again and said one more and this is the last one.We couldn't believe he said that, we went to Big Lots to purchase this item. My wife said let's just leave and go to Brockport Big Lots, they are so much more helpful there.As we walked away Frank said thanks for wasting my time plugging in 2 fireplaces.We recommend that no one shops at the Chili Big Lots because of Frank the manager.Big lots has lost all of our business, and we will recommend to all of our friends and family, never shop at Big Lots.This type of person should not be working with the public with that attitude, they are going to lose a lot of customers. We will be contacting corporate on Monday hopefully they will help.
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November 2022 by Janice Redding
You can get so much stuff for less. New one gates chili is big
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October 2022 by Shaunta Collier-Rankin
gotta buy things when you see them. Disappointed to see a gallon of milk at $4.45. UPDATED: GALLIN OF MILK IS NOW $5.35
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August 2022 by Gwen Lewin
Found what I have been looking for, bur couldn't find at other bigger name stores. Cashier was very friendly and the store was clean and organized.
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July 2022 by Natalie Morizio
Come here if you want to be treated rudely by Frank the manager and purchase items that are directly beneath a sale sign only to get to the counter and find out the sign refers to items in a different area of the store. None of these items were on clearance… false advertisement and poor service at its finest.
