Byrne Dairy and Deli is a growing chain of convenience stores that have expanded to include pizza, delis, ice cream shops, and gas pumps. Many locations feature a deli offering fresh sandwiches, salads, pizza, wings, burgers, and hotdogs, along with Shelby's Donuts, baked fresh in their Syracuse bakery. Customers appreciate the store’s country store feel and the variety of items available, especially at some locations that maintain a high level of cleanliness and stock a wide selection. The stores also provide ethanol-free 90 octane fuel, and some locations have backup generators, ensuring they can operate during power outages. Food quality varies; some days the breakfast pizza is outstanding, but on others, it can be mediocre, with reports of issues like a lack of bacon. While the stores generally receive positive remarks, there are minor concerns, such as hygiene practices—specifically, the use of dirty gloves by cashiers when handling food, which customers find repulsive. Customer service shines through in moments of inconvenience, with staff members like Wendy offering kindness and assistance during issues like refunds or payment delays. Overall, Byrne Dairy and Deli are known for their friendly atmosphere, good variety, and convenient services, making them popular stops for food, fuel, and everyday needs.
