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7:30AM - 5:30PM
4401 Lake Ave, Rochester
Car Glass Repair
“This shop has handled my glass repairs for years they're great to work with, always professional and courteous, and they do great work on the glass. They took care of all the insurance claims as well. It is always a pleasure to work with them.”
“I arrived at Goodman Glass needing a glass replacement for a door. I was served quickly and efficiently. I was able to get the glass home and in the door all before I needed to get to work. Thanks!”
8AM - 5:30PM
951 Panorama Trail S, Rochester
Car Glass Repair
“Brought my vehicle to CARSTAR after a deer hit. Mike and John were extremely professional and responsive! I felt very confident about the work that was being done, and my vehicle looks perfect.”
7:30AM - 5:30PM
40 Jay Scutti Blvd, Rochester
Car Glass Repair
“After working with them personally and having to have them check out a problem that developed from one of thier national partners I still love this location and would recommend this shop and its staff to anyone in need of winter or general repair needs for a vehical.”
“I had my car towed here on a Sunday from AAA solely based on how close it was to my location and good google reviews. I was insanely stressed about the whole situation. Monday, I called and they were nothing but helpful. No one tried to pull one over on me, they were incredibly HONEST and not manipulative, and they worked fast. I will never forget their kindness towards me when I was so stressed and their ability to make everything okay, even at their own cost.
As a young woman, I get really nervous bringing my car to shops because I have had too many people try to manipulate me into buying things I don’t actually need - this won’t happen at JG.
I don’t review places often, but people need to know that this is a place that can be trusted. I’ll be coming to JG from now on and am so incredibly thankful I randomly came across their shop.
Thank you, JG, so much. You turned a really really bad 6 weeks of my life (there’s a lot else going on that you don’t know about) into a much less stressful time than I thought. I’ll pay your kindness forward one way or another!”
“I had my truck in there this summer due to being T Boned by a young lady not stopping for a red light. I went to Gerber due to her insurance. Truck was needed both doors ,rocker panel, cab corner, truck bed. When completed picked up truck noticed loud clunk over bumps also when stopping and taking off periodically. I dealt with project manager about the issue brought back to Gerber also to a gas station they use put on a lift. Could not find a problem. I was told to bring to dealer have them check out. I said no . Then asked to talk to Chris the General Manager. He assured me he will figure it out. They removed the pick up bed to do the repair and had to replace 1 of the nerf steps. One of the bolts holds the cab to chassis and was not tight and flexing creating a clunking noise. Chris is sharp at his profession and offer's awesome customer service. Much appreciated Chris. Thank you”
7:30AM - 5:30PM
750 Lee Rd, Rochester
Car Glass Repair
“My windshield was making funny rattling noises whenever the car hit a bump. Frank took a look at the my windshield right away. He fixed a piece of plastic that was framing the windshield, then did all the standard tests to confirm that the windshield was seated correctly. He even drove it around to make sure it wasn’t rattling any more. He was very helpful! Didn’t charge me for his work. I’m more than pleased he was able to take care of me so quickly! Highly recommend!”
“My experience was great, the atmosphere was clean and quiet. The worker's was friendly and they kept me updated throughout the process. I differently would recommend this company (Scottsville Rd)”
“Awesome experience! Got an appointment for an estimate in a few days, scheduled it for the following week, and It was done a few days earlier than expected. Great communication as well as a great job!”
“My car had a crack that went about a third way across the windshield. Due to the size, I had to get it replaced which I brought here. I will admit that I did not choose this location but was informed by Safelite as well as my insurance. I arrived at 8:00 a.m. and was greeted by an employee, apologies as I do not recall their name. I dropped my car off and a few hours later ( about 2 and 1/2 hours later ) I received a call that my car was ready. All I have to do was sign for insurance and was given my keys. Sorry I don't have much details otherwise but overall the handoff and pick up was effortless and done with ease.”
“Not sure how it happened but woke up and saw a crack in my windshield. Used my insurance to make a glass claim and had a choice of appointments within a few days. I had to wait a bit longer due to some other things not related. Also insurance didn't give me the option of a mobile appointment. I didn't try calling or anything but if I need this again. I'd try that. This location is in a high traffic area. There is a star bucks and Tim Horton across the street as well as other spots to eat if you're waiting. My windshield replacement was covered fully by insurance. I did pay for new wipers and a rain treatment though. The work was done within a few hours. I did do a check of the work before cashing out. Didn't notice any issues. They also restuck all my window stickers and EZ-Pass transponder. I did not request OEM glass but haven't noticed any issues driving after picking it up. The work is warrantied. So if there are issues, I won't hesitate to have that handled.”
“My service technician Anthony was awesome! Very professional, personable, and dedicated to finishing the windshield replacement despite it raining on and off- he waited through the rain until there was a clearing to finish! I really appreciated the extra mile! It was free with my insurance!”
“I was in an accident and was rearended in my 23 Acadia, the entire back folded. Service was amazing, I was walked through the steps, they dealt with GM when parts were on backorder. Jimmy was incredibly helpful & knowledgeable. Definitely recommend them!”
“First time using Gerber and I will never go anywhere else. They sent a text each time they started a step in the repair process, came in with no additional charge on estimate and delivered it exactly when they said they would. Their whole staff is pleasant and knowledgeable.”
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“Clint and his team were amazing to work with. Everything out in the open and they did exactly what they promised. They clearly love what they do and help people in a stressful time.”