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November 2023 by Thomas Pasqualucci
I had a great experience at Carstar Agor. Everyone working there was informative and helpful. I mostly worked with John, who answered all my questions and updated me with the status of my car regularly. If I need a body shop again, I'll be going to back here.
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November 2023 by Kenneth Pepin
It was not a difficult or outrageously expensive ordeal. I was treated with true professionalism and was made to feel that my car would be in good hands. John was on top of it and called me about a short delay and again as the car was ready. I would not hesitate in recommending them to my friend.
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November 2023 by Stacey Stauffer
This was our first time using CARSTAR and would definitely recommend using them. We have used other body shops in the past and had bad experience, but Cathy at CARSTAR was great! She was detailed, efficient, and even called after the first week with updates. Everyone there was friendly and the work was great!! We will definitely be going back if and when we ever need more repairs done. - Stacey S.Services: Painting
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November 2023 by Kathleen Brown
Carstar did a wonderful job repairing my car after a parking lot collision. John was very patient in preparing a complete estimate, directing repairs and notifying me in a timely manner on all that was happening. He was particularly helpful with all the business matters, which was wonderful for me since I am a disabled senior citizenServices: Tires
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August 2023 by Joshua White
Great experience all around. John, and everyone I interacted with, went above and beyond with customer service. Highly recommended for the quality of the work and the people.
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July 2023 by Connor Frank
Very fast and good service! Very impressed with the outcome. Will recommend to others!Services: Painting
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July 2023 by Daniel O'Brien
If you go there do not deal with John at any cost. He tried to overcharge me by $950, and then became irate and chased me to my car yelling did I think I was a tough guy, I'm 65 years old for God's sake!The work was a 5, John is a zero, so 3 stars is generous.
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July 2023 by DotDotSmile Elizabeth Armstrong
Everyone was so friendly and accommodating! My vehicle was done within the estimated time frame, and it looks brand new!Service: Body & Trim
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May 2023 by Debbie Guetti
They made the experience very easy. The parts came in timely, and the total repair was fixed in one week. Highly recommend.Services: Painting
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April 2023 by Vera Hanson
So far have only gotten my estimate but I will say this their customer service is excellent. Cathy was a delight to work with.
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April 2023 by Jimmy Grillo
Carstar did a great job with an accident repair I had done there just recently. They were up front and honest about lead times but were still able to get my repair done in a very timely manner. I dealt primarily with Cathy and her service was top notch customer service. Would recommend to others that need body work done, my van looks brand new.Service: Body & Trim
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April 2023 by Colleen Bosse
Unfortunately a deer put my vehicle out of commission for a time. Cathy went above and beyond in making this experience as easy as possible! Working in collaboration with Enterprise rentals everything was addressed so I was never without a vehicle! Carstar worked miracles and my 'baby' was repaired in a timely manner! Excellent repairs, excellent customer service. Would highly recommend! Thanks for making a stressful time so effortless!Services: Painting
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March 2023 by u demydiv
Amazing customer service. Cathy is the best.She called me and kept me informed all the time from the beginning until the day I was able to pick up my car from the shop. 5 stars for Cathy.
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March 2023 by J August
First and foremost I want to thank John and his team at Carstar:My car was dropped off at Carstar at the beginning of February and was due to originally get picked up at the end of February; my employer relocated me and I gave John A call to see if there was A way to expedite the process - Here we are February 17th and my car looks like it was never damaged! Hear me out, my car had A good amount of damage.John - I wish you well with your upcoming retirement and all the best to you and your family.Carstar team - Thank you all for your hard work and the urgency in getting me my car back so I can make my trip down South on-time! You are all amazing.Best regards,-Juan A.
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February 2023 by John J
Cathy was great to work with! After my accident she took time to explain how everything works with their shop, the insurance company and Enterprise. Although getting hit by another car wasn’t pleasant, Cathy made the whole process enjoyable and smooth as she coordinated with both the insurance company and Enterprise. I strongly recommend using them for repairs if you ever find yourself in a similar situation.Service: Body & Trim
