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December 2023 by Kathe Militello
Wonderful selection and customer service.
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October 2023 by Lisa C. Didas
First time shopping here on 9/24 as I am new to the area and needed to replace online purchase. Can I just saw WOW! What an incredible experience! The three women ( so sorry I did not ask names) working there were just so helpful, friendly and fabulous!! I definitely will be back!
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January 2021 by Miriam S
Not crowded at all. Good selection of clothing and a great sale going on
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January 2021 by Laura
Unless you walk in looking like you have money they ignore you.
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August 2020 by Mark B.
I've shopped at Chico's for my wife for several years. While the Greece, NY store is closer, I do now travel the extra distance to shop in Pittsford. Both the assistant manager and store manager know me by name, although I, more regularly, deal with Cynthia than I do Patrice. Today, I didn't start on the right foot with being confused by text messages and emails and online only versus store sales. I was prepared to buy several of one type of tank. I did leave the store to check online and call customer support. I was so ably served by both Brittania and supervisor, Kendra, over the phone. Kendra encouraged me to go back in the store as I said I want this store to get credit for an in-store sale. When I spoke with Patrice and explained to her what Kendra would do for me, she immediately said that she would honor that. I was treated kindly, respectfully, and more than fairly, and I sincerely thank Patrice, the store manager, and encourage folks to shop at Chico's in Pittsford.
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November 2019 by Mina Graham
The staff is awesome,always friendly and helpful, and honest!
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October 2019 by Carolyn Oatman
I love shopping at Chico's. I don't always buy something every time I go, but it's always worth stopping by to check for great sales and see beautiful clothes!
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September 2019 by Nicole Scherberger
Patrice was wonderful, helped us pick out a perfect birthday gift, wrapped it. I would come back for sure. The experience was outstanding
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June 2019 by Sheila Smyth
Always excellent. Helpful staff. My go to place.
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May 2019 by Bobbi Merenda
Was not treated well by saleswomen.
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March 2019 by Pat Giannone
Love their selection.
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February 2019 by Mary Kay M.
I have been shopping at Chico's once or twice a year since they opened in Pittsford plaza I have always found the staff to be very helpful. When I shop I dont like someone hanging on my every move and appreciate my ability to browse. The women at Chico's are a great mix and seem to know when to approach. Not pushy, helpful, and honest if it looks good when asked. Clothes are outstanding, especially the travelers collection. Wear And wash well. Highly recommend if living Rochester and looking for quality up to date fashionable clothes for business and casual.
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January 2019 by Marcia Williams
Great place to shop. Some great deals today
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September 2018 by Theresa Thompson
Very nice store and staff
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April 2017 by Ruth L.
Sadly I must give this store one star.They deserve much less.I've been a Chico's shopper for years and are new to the area.Clearly if you are not one of their "regulars" you don't even deserve a hello.I walked around with many garments in my arms and no one even offered to set up a dressing room for me. I proceeded on my own and continually brought new garments to my dressing room myself. Eventually a woman who was setting up displays asked to help .Way too late.Also didn't need to hear nor did I care that the salesperson's husband was an attorney. Was I to be impressed? We're leaving for a European trip I'm a few weeks and I seriously needed some new things.So I had to go to Talbots and was more than accommodated there. Won't be back to that Chico's ever.
