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December 2023 by Sarah Deg
Anthony was really helpful. He was NOT pushy at all. Their prices are pretty good but the customer service was what sold us. I will definitely update the review once we get the bed.
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November 2023 by Jared Schwager
Great experience shopping at City Mattress. The salesman was very respectful, answered any questions we had, and was not pushy at all. Unfortunately the mattress we purchased ended up not lasting us very long as we mistakenly chose one that was a bit too soft in the end but that's in no way City Mattress's fault. Exchange policy is also one of the best compared to other stores we visited.
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November 2023 by Jennifer Witkowski
Anthony was super helpful and knowledgeable; he let us take our time trying out different mattresses and wasn’t pushy. I would highly recommend!!
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November 2023 by Anthony Sassone
Our sales rep, Anthony Peritore, was great! Zero pressure approach and very helpful answering all of our questions.
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October 2023 by Janice Redding
I got my mattress in record time. Thought I'd have to go shopping all over to find right one. Told the man what I wanted and needed for bad back. He took me to the right one and didn't have to look around. I love my mattress.
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July 2023 by Jean Popoli
Anthony P has gone 125 %very knowledgeable, great salesman! I think you should keep him.Respectfully Mrs Poooli
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May 2023 by Jaclyn Ortiz
Great experience so far with my store experience + purchase. I felt like I was in the right place to buy a mattress when it came to the associate’s expertise / knowledge on what I was looking for. I really appreciate the friendly and genuine interaction! thanks
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May 2023 by Lulu's Fiat Luisa
Oh my gosh I was treated like a queen ant City mattress I just adored Reese who helped me pick out my bed and I love it he took the time to explain everything to me it was just wonderful it was a great experience and I love my prana bed
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April 2022 by Andrew Buckley
The store was very well stocked, and the salespeople very knowledgeable of the product they were selling. Very courteous, friendly, and above all, they did not try to force a sale, just to get the sale. They left my wife and I alone to discuss our options, and decide which, if anything, would be right for us, especially financially. For that reason, we will be doing all our business at this store. If stars were available to be given, a definite 10 *'s rating. To the manager and sales- people, keep up the great work, you are truly an asset to this community.
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February 2022 by Timothy Hastings
Steve Rosenberg was my salesman. I was there at least an hour and a half trying beds out. He never left me for another customer and he kept reminding me. It's what feels comfortable to you. I bought a Bed that day got it delivered in 2 days and am very happy so far! Gotta love that 120 day comfort guarantee! I got a great deal too! I have been a customer for 30 years now and will keep coming back! Thanks Steve!
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January 2022 by hazeleyeschick jen
We have purchased several mattress sets from John at the Greece City Mattress location. He was phenomenal, provided exceptional customer service and we received amazing prices. Delivery was fantastic as well. Highly recommend!!!
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December 2021 by Jamie S.
I purchased a Pranasleep Karma Sky Super Plush from Chuck L. I can't say enough great things about my experience. I searched online for months before deciding I couldn't make that decision without actually laying in the bed first. I had no idea where to start and decided to walk into city mattress. Honestly I just wanted to lay in mattresses on my own and get a feel for what I liked, I didn't really want to be bothered by a salesman. Chuck approached me and assured me he knew exactly what I wanted from what I described and told me he would find me exactly what I'm looking for. Within probably 40 minutes I was sitting on the one. I couldn't believe it. I even had a freak out moment that I couldn't just buy a bed at that first place I went, Chuck responded something like "well you can go look around more if it makes you feel better" and I knew right then I was supposed to buy that mattress. I was expecting an overly pushy salesman who just wanted to sell me any mattress but I got a wonderful gentleman who understood exactly what I wanted in my dream mattress and took the time to not only find my perfect mattress but explain all of the possible options thoroughly. I was in and out with a brand new mattress in probably an hour. It was delivered about 10 days later with no problems! I am so thrilled I bought this mattress, I love it so much it's so unbelievably comfortable and I'm just so thankful for meeting Chuck when I walked in!
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November 2021 by David Dais
I had look online for over three hours and didn’t see anything reasonably priced and figured I would stop by to see what they had and wound up buying a mattress from here.Overall, the experience was excellent and efficient. John who helped me did a great job and didn’t try to “pressure-sell” me anything.I would definitely recommend to anybody looking for a new mattress.
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November 2021 by Gina Taddonio
Easy transaction and delivery was easy as well, super pleased!
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September 2021 by Lisa Mistretta
Loved the showroom and customer service here. Very good at allowing us to take our time, try beds multiple times, and gave us privacy to discuss together and make a final decision. We tried three local mattress places and this is ultimately the location we went with. Everything went perfectly with delivery, removal, and set up. I'd like to give those young men a special kudos because they were professional, polite, and quick. A bad delivery experience could have soured the whole purchase, but they were great.