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February 2024 by Britt H
Just had a window installed by Comfort Windows & Doors by John, Dave and Mike and they did an awesome job they were friendly and professional and left with everything cleaned up beautifully ! Thank you!!
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February 2024 by Kyle Abbott
Comfort Windows recently helped me install new patio windows. The experience from start to finish was exceptional. A specialist came out to discuss the project, measure, and provided window options/ estimates on the spot. Comfort Windows then provided a timeline for when the windows would be made and installed in which there were no delays. The installation crew was efficient, the windows were installed in 1.5 days, and my new patio windows look amazing.
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February 2024 by Joel Shoop
Not happy with the entire experience. Would not recommend
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February 2024 by Shepherd
From start to finish, everyone that worked with us was very kind, helpful, and knowledgeable. John, Dave, and Mike were our crew to do the install which involved some tricky corner windows behind a tight-space and a separate rebuild of a wall and siding to replace a floor to ceiling picture window with a smaller slider. Worked hard for 2.5 days while also being extremely respectful of our space including our pets and newborn baby. Overall a very smooth experience and would recommend these guys for future projects.
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February 2024 by John Maciulis
Buyers take heed. Warranty service is a BAD JOKE and be VERY cautious of what you are actually purchasing with regard to insulation around windows. My now 13 year old windows purchased here are showing a haze between panes. This on two windows. I initiated a call for replacement under warranty in late July of 2023. It is now Feb 6 2024 and still no window. December 21, a tech came with glass that was the wrong size. No one ever came to verify the location. I sent pictures and exact location as requested but they still messed it up. I have initiated EVERY SINGLE call of which there have been over 50 and have never received a call from Comfort. I purchased 12 windows and a front door with side panes and a storm door. The front door installation required additional visits to fix the bad install. I was also not given the insulation around windows installed at that time. I was told it was an extra cost after the fact. One would expect insulation around a new window. I highly recommend you shop somewhere else and save yourself the aggravation! This mornings call for a status update: I was told the window is "In Production" and the request was only put in one month ago. This is outrageous and complete disregard for me the customer. Don't let this happen to you! Even their employees admit that warranty service is sub standard.
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February 2024 by Jeff D
Don’t! Just don’t. This company had multiple opportunities to make our bad situation right but didn’t. Paid a lot of money and I am living with something I didn’t want. Learn from my mistakes. Don’t. Just don’t.
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February 2024 by Courtney V
Comfort is an amazing company! We had an excellent experience with them when they completed our siding, window, gutter project. Everyone we dealt with was professional and responsive. The people installing the siding even came out on days that were frigid temperatures to ensure that the work was done in a timely manner. They cleaned up after themselves, even vacuuming the debris after installing the windows. Our house looks beautiful now! I highly recommend Comfort, you won't be disappointed.
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January 2024 by April Avery
just had my two bedroom windows replaced, the crew of John, Mike, and Max did a good job, left everything cleaned up, very friendly, will hopefully replace a few more windows from Comfort windows .
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January 2024 by william manosh
I waited 5 months for my custom storm door but it was worth the wait. The door is amazing and the installation went super smooth. Highly recommend this company you get what you pay for!
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January 2024 by Brad Carrier
The crew that sided our house and added new storm doors was very professional. They were diligent, kept us involved, updated and even added slight alterations as the job progressed, at our request, that added perfect touches to an overall just outstanding job. Our house is deceiving and they encountered many unforeseen challenges, never wavering from their task to ensure we were completely satisfied. Brian/Anthony/Brian were courteous, diligent, and excellent craftsmen. They cleaned the site daily - protecting my young puppy and we’re VERY appreciative of all their efforts (in trying weather to boot). This crew is both good at what they do and just plain good people. Thank you* You’re certainly welcome to have anyone come take pictures - I’m not exactly technically (I’m techno-ZERO)…no idea how to add pictures? But our house is an absolute showcase!!! You SHOULD utilize it in advertising. Its board & batten, beautiful (not necessarily common) color combination would be very alluring to potential clients I believe.Thank you again
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January 2024 by Stephen West
I want to post a 0 star rating, but the site would not allow it. Initially Comfort’s service was prompt and excellent. When we were close to the expiration of the warranty, the good service ended. Weekly phone call in August, September and October. Finally, after I threatened to come to the store and make a scene, a service rep came out on October 10th and measured the window. It is now December 12th - No phone call , no email - nothing?. Don’t ever use this company!!!
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January 2024 by Daryl Chesley
The team absolutely went above and beyond to ensure that I loved everything. Question over what salesman said? - they did whatever met my expectations. No fussing or quibbling, just made it happen. I am so appreciative! They were also very clean and respectful of my home, as well as being just generally nice guys. I could not be happier, nor recommend them highly enough!
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January 2024 by Laura Roland
We are very pleased with the professionalism and work of the 3 window installers today. They arrived on time, focused on the tasks of removal of a vintage window, insulating the area and installing! Great work!
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January 2024 by Andrea Romano
Mike, John and Matt did an excellent job with installation. They made sure everything was perfect, no exceptions. They all have great personalities and pleasant to have in my home. Hard workers for sure! I had 3 very large windows installed and no complaint even though they were 3 pane and heavy as hell. In addition to the three, I had two medium size windows. If there is a way to request installers, my suggestion is to request these three! The windows look beautiful and I enjoyed having these three here for the installation!!
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January 2024 by Chris Bash
Love my new back storm door. Installers, John, Matt, & Mike were a pleasure to work with. They were on time, quick, and made sure I was happy before they left.
