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November 2023 by kristi pickard
From the min we walked in everyone was extremely helpful. My son drove in from Michigan and while he was here, got a flat. They did not make us wait and help us immediately. The service and the price unbelievable. Thank you...
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November 2023 by Jeffery Lew
My wife and I had a great experience with Cortese. My wife test drove a 2017 Ford Escape Titanium and she loved it. She had her 2018 Jeep Compass Latitude as a trade in. They held the vehicle for us until we were able to get up there the following week to do all the paperwork. They meet us with a set payment we could manage and we left with the vehicle that same day. Very professional and a wonderful experience.
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November 2023 by Lewis DiPietro
Looking at a new truck. Went to Cortese Ford expecting the usual, customer, salesman dance. What a great experience. All me questions answered, easy, no nonsense negotiations and finally a great deal. Thanks to Glenn Morse for making everything work. Great salesman.
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November 2023 by Jason Webb
Just recently purchased a new 2023 Ram 2500 Rebel, and Jay Sarkis was great to deal with. Was not pushy and gave me the best deal I could ask for. Typically, purchasing a vehicle is cumbersome and time consuming, Jay made the process very easy. I am truly happy with the new truck and the entire process. If you're in the market, see Jay he'll do right by you
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November 2023 by Amanda Connolly Spoon
Great experience and was in and out. Most of the finance work was done over email and phone calls without needing to be in the building. Test drove the truck and paperwork was signed once truck was ready. Very easy and good experience. We will be back in the future.
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November 2023 by Krystin Steele
Working with Anna was a great experience I have worked with her in the past. This is mine and my husbands 3rd purchase from this dealer. The process is quick and easy from when u apply to signing papers and walking out with your new vehicle. If you ever have an issue with anything I do recommend reaching out to John Sr he is also great and has helped me and my husband out in the past which I appreciated so much. Good place to purchase a vehicle from.
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November 2023 by Eugene Crews
My experience with Cortese was good. Whenever I took my car for an oil change, it was completed in a timely manner. I didn’t have any repairs in the three years we have had our 2020 Explorer..
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September 2023 by Gary K
Service was great, but I did have to bring my car back twice. The wrong part was ordered first, and second to get the passenger side wiper repositioned correctly. All seems to be good now, thanks!!!
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September 2023 by Kimberly Syres
Excellent car buying experience! They are knowledgeable, fair, and efficient. I purchased a 2023 ford mustang mach1 and couldn’t be happier!
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September 2023 by Eric
My car needed an oil change and tire rotation. Booking the service was smooth and I arranged an 8 AM appointment. My only minor complaints are: 1) the car did not end up being ready until after 3 PM or so, which isn't a huge deal, I get that it is a busy garage 2) communication was not great - I missed a call from the mechanic Darren and there was a voicemail simply stating "Please call me back as soon as possible" which had me worrying that some major issue had been found when everything was fine. But besides those two issues I have no complaints - price was reasonable and process was relatively smooth.
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September 2023 by Chris
The service department at Cortese Ford was great. Other dealers were booking out 4-6 weeks, and both of my vehicles were in need of NYS inspections and oil changes. Cortese was able to get me in within a couple days and even sent a driver to pick up my vehicle to save me the time! Darren made sure everything I requested was done in a timely matter and the rest of the employees were very professional and took great care of my vehicles.
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September 2023 by stephanie g
Wayne is the most professional (and snazzy dressed) salesman I've ever worked with. He is straightforward, accommodating and patient. I also appreciate the fact John Cortese was a phone call away when I was looking for a salesman/dealership that wouldn't bust my chops, like some other dealerships will. I'd highly recommend and encourage you to work with Wayne for any vehicle purchase needs, new or used!
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September 2023 by Chris Seidel
My most recent car-buying experience involved a few firsts. One, I’ve never bought a Jeep. Two, I’ve never bought from Cortese. I couldn’t be happier with both the vehicle and the business. From top to bottom, it was an excellent experience. But the real difference-maker was the salesman, Brandon. Granted, I really wanted the vehicle, but Brandon helped me get comfortable with the idea of actually buying it. It was a low-pressure, relaxed experience and I was really impressed with his approach to the sale. And on the paperwork end, Chris brought the sale home by finalizing the transaction, as with Brandon, in a low-pressure way that made me feel comfortable and confident that the deal was solid. Would buy from Cortese again! Big thanks to Brandon, Chris, and John Cortese!
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August 2023 by Patricia Lombard
The staff at Cortese Ford were so accommodating during an unexpected car repair. Not only were they supportive in securing an appointment during their already full business day, but they offered shuttle services so that I could keep an exceptionally important meeting. Eric was very knowledgeable as to where I needed to go and even returned mid-appointment with a quote and work update as I had forgotten my phone that day. He was also available to ensure my return to Cortese so that I could collect my car when the work was completed. The kindness and dedication of the team really made a very difficult day a bit more easier. Thanks everyone!
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August 2023 by Marie Marr
I brought my Ford F150 in for its first service yesterday and had the best experience. Better than services at a different Cortese service for another make vehicle. The service people were approachable, easy to talk to, awesome, friendly, kind, knowledgeable professionals who were interested to support me the customer from the time I walked in to the time I left. I had forgotten about points on my Ford pass and the service person who checked me in brought to my attention I had points and could use them to pay for service. Plus there would be points left for next time. Also I mentioned a concern that was not on the work order and instead of giving me grief about it or a long dictation about time, etc.. they just said okay we will look at it. That’s all I expected just look at it then tell me about the next steps to fix it. And that’s what they did- awesome Thank you!! After they looked at it a different service person talked to me and said they looked into the concern and they did a little adjustment added some grease. If it turned out to still be a concern to call and schedule to bring the truck in and they will do what it takes to fix it. Thank you to the folks who work at Cortese Ford service.
