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September 2023 by Juan Carlos Vega
Good service
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July 2022 by Brandon Floyd
These people charged my card $239.64, I have never done business with them and unaware of how they were even able to charge my card
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March 2022 by Sue Savino
Great people and good service
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February 2022 by Duane Myers
Had my 2020 Ranger serviced. In for 10K. Used my points I received for buy new. So no cost Everyone friendly and courteous . Service was prompt. The only negative is no checklist of what service was performed. Left me a little disappointed.
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February 2022 by James Costa
Kind and friendly staff!!!
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December 2021 by Rick Z.
Brought my Jeep Wrangler in and was having a problem with the clutch pedal coming apart while driving. Since I was young I was really nervous about this and decided to bring it to a Jeep dealership. I drove the Jeep there with a zip tie holding the clutch pedal together. A few hours later they call me and tell me they fixed the issue and that it's ready to be picked up. Driving home I noticed it still felt weird so I check and sure enough it's still zip tied together which means they did not fix anything but still charged me over $500. Barley drove it back and not only was I not reimbursed whatsoever, but I still had to pay $100 for labor for their mistake. Would not recommend this place unless you want to be ignored and disrespected even when it comes to the safety of your vehicle.
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October 2021 by John Roberts
Great Customer Service, from my Salesman Bill Clifford, Sales Manager manager Joe, Finance Person Ed Smith, and Owner John.
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September 2021 by John Simpson
I have purchased 3 vehicles from this dealership 2 mustangs and a Jeep grand Cherokee L. Makayla was my saleslady every time. She was friendly and knowledgeable. The rest of the staff was friendly as well. I live 1.5 hours away because the prices are far and the Honesty. I will be back for the next vehicle purchase.
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August 2021 by Ben Silver
friendly service. fast. great communication. quality work.
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May 2021 by Kelsey M.
Derek, the salesman on the floor, is exceptional. He was very knowledgeable about every vehicle we asked to look at and was instant with numbers and results. He wasn't pushy at all which made us feel at ease buying, however, ended up going to Buffalo for a vehicle due to what options they had. Next time I'm looking for a vehicle or if anyone in my family is, we will check first with Derek! Definitely someone you want to keep around. Service was exceptional as well. Took my vehicle in a few times for some routine maintenance and a few things needed to be done. Reasonable pricing as well as leaving timely with my vehicle and everything being great! Thanks Cortese!
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March 2021 by Josef A.
I took my vehicle in for an oil change and tore rotation. It was dropped off at 12:55 for a 1:00 pm appointment. At 2:30 I contacted the service manager asking if it was almost done. At this time I found out that my vehicle had not been serviced yet and that a staff member accidentally brought my keys home. Long story short, I did not pick up my vehicle until 6 pm. My original appointment was at 1:00 pm not to mention they could not figure out how to run the promotional bulk package for Oil changes. I will not be going back to this location.
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November 2020 by Sharon Lee Chenoweth Page
Excellent service department, friendly helping staff and most appreciative of all the text messages, reminders and information.
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November 2020 by Donald Steven
The service at Cortes is top notch. I now have purchased my last 2 vehicles from them. The staff is great. Salesman Nick and finance manager Michael helped me by answering all my questions and were very professional in doing so. Thanks again!!
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October 2020 by Darlene Spafford
Excellent service after a vehicle is purchased. Our car is 5 years old and has never been touched by anyone except your Service Department. Great advisers, great work always done. Very friendly and willing to help in any way they can. Thank you for the wonderful service for over 30 years!!!!
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April 2020 by Leticia Ruiz
Five Stars: Awesome and quick service specially during this time of challenges. Thank you Patrick for your quick response servicing my vehicle. Cortese Ford always great service provider.
