-
November 2023 by Luther L.
Stopped in on a busy Sunday afternoon. Parking lot was packed but manageable. Picked up a few items that I was looking for, got through checkout fairly quickly and stopped to grab a chocolate sundae. I was in and out within 45 minutes. For a busy Sunday and a small shopping list, I thought I did well. Can't beat the products and the efficiency.
-
November 2023 by Camden C.
Prices so high and not worth anything bad customer service and handling have anything in stock
-
September 2023 by Emma P.
first thing i noticed is the disrespectful tone in the voice when they asked "Do YoU hAvE yOuR mEmBeRsHiP cArD" like give me a minute i just walked into the store. the check out lines... unorganized. the foods good though. anyways that's besides the point too many people and very chaotic. whilist checking out i was trying to put my stuff MY ITEMS THAT I PICKED OUT onto the belt things were being grabbed out of my hands and my bread was boutta be squished... do not appreciate. i personally think if i needed help i should ask instead of it being forced, after things were being rung up and i tried to put it into MY OWN CART i was being practically shoved out of the way. i do not like costco from the second i walked into that environment i knew i wasn't going to like it i give y'all a thumbs down.
-
September 2023 by Silly B.
I hate this place. If hell was on earth. I went for two hours and couldn't stop crying for two hours after. It took me 1 hour to get a membership,"oh Costco doesn't want you to spend money towards the membership it's like you don't even have it" then WHY IS IT 200 BUCKS LIKE JUST BE NORMAL COSTCO YOURE NOT SPECIAL, everyone who shops here are freaks, what's wrong with wegmans. I went for one thing spent 200 bucks on a membership and the thing I wanted wasn't even there. I got nothing and lost 200 bucks. This isn't Vegas Jesus. Terrible things will happen to Costco. It will close like Sams Club and I will be happy when I watch it burn. I hate Costco never go. I wish I could give it 0 stars.
-
August 2023 by Jake L.
It was my first time at costco and i love it now! Service was great! I love the free samples lol. Selection was wide and broad! Very good! The cost over everything was cheap and overall a great trip! I would so go again! 5/5 stars
-
April 2023 by Jenny L.
My favorite store in Rochester. The parking is always great, and you always walk away with a deal. I think the employees are always so friendly and helpful. They really go the extra mile to help you out. I know the greeter is there to check your membership, but honestly this location's greeter is always so welcoming and warm. The store is always so organized and clean. I know the humongous carts + busy hours can irk a lot of shoppers, but I have never waited more than 5 minutes in line to check out. They are so efficient at this location. I have called multiple times to make sure the items I need are in stock, and they are always polite over the phone as well.
-
March 2023 by Jessica D.
First off, Costco is great if you want to buy in bulk and save on time/money. They also have fun and new products that they are always adding too. I especially love the children's book section and clothes! The premade foods are great too, definitely a big fan of the $5 freshly roasted chickens. The food court has the best ice cream sundaes I've ever tasted. I had to bring other people with me so they could try it themselves because I didn't understand how it was so good. The bakery is also awesome and sooo affordable! I ordered a chocolate sheet cake for my baby "sprinkle" and as people were eating it they were saying mmmmm and asking me where the cake was from because it was so good. For $25 I was pretty blown away by the quality. A family member even asked me to get them a cake for a separate event they are planning in a couple weeks. I love Costco and almost every person I bring with me ends up getting a membership because they do too. Totally worth the membership cost!!
-
February 2023 by Alyssa G.
I love Costco, honestly. But this location needs some serious help. It doesn't matter what time or day you go, the lines to check out go all the way to the back of the store. The deals are not worth the 45 minutes to an hour wait to check out. You would think with the mass and shear size of the place they would have more than handful of checkout lanes. 4 years of being a member and I am cancelling my membership today.
-
December 2022 by CJ L.
I love this store! They have really good prices and good quality products. Sometimes if you find something you really like you need to buy it then because it may not be there next time you visit.
-
September 2022 by Darin Leavell
good prices. very busy. bad part not very clean or organized at this store
-
September 2022 by Rene Luna
Tire center is terrible. I made an appointment for a tired rotation and when i got there the day of, they told me there wasn’t an appointment. Very aggravated and I live 45 min away.
-
July 2022 by Sara D.
I decided to become a member last winter. The process was flawless and I got credit back, so basically my membership was Free! I used in buying some clothing since I was starting a new job(that is the excuse to buy clothes). Found some nice pants and tops like merino wool sweaters, etc.I also bought some food, beauty products.The only problem for me is to buy bulk. I need to be careful. Seltzer water is fine to buy bulk, I recently saw that they have can returns.
-
July 2022 by Phillip G.
Been shopping at Costco for over 30 years. We love Costco and the quality of products they carry. We always know if we buy something at Costco it will be the best, and if it isn't they take it back in any condition, no questions asked.If they sell it at Costco I will buy it there 99% of the time. They have better meat than any Supermarket. I have bought cars, tires, air conditioning installation, and business services through Costco. There optical department is the best deal around. Their pharmacy is gThis particular Costco in Rochester isn't as large as the ones in the Seattle area or California where I recently lived, but it is far less crowded, clean, and a great place to shop.
-
February 2022 by Glenn Kane
Chickens are delicious! Store if very clean and organized, well staffed.
-
December 2021 by patriciarQ6840VC
Having been a member for many years, the evolution of Price Club to Costco has been impressive. Comparatively, today’s membership prices are much higher than I consider being a good deal and prices have rapidly sky rocketed esp for health care products and household items such as bedding, towels, as time goes by, I’m finding Walmart items are better priced per item plus, we can order online for pickup or having non perishables shipped for free. At this point, with the exception of certain higher end products, Walmart is a better deal.