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November 2023 by Coral Johnson
Competent, honest, excellent service at this location on Mt.Hope. Mohammed is very kind and knowledgeable, he handled our service transfer very professionally.
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November 2023 by Maisha Smith
I've been with cricket for a while there great company to be with
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October 2023 by Google user
Excellent customer service, staff was more than helpful getting my issue solved and offer way better deals than you find online!
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September 2023 by Nicole Knickerbocker
Excellent customer service, staff was more than helpful getting my issue solved and offer way better deals than you find online!
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June 2023 by Chris Bramlett
Easy to work with and really friendly. I went in with my kids and they were really nice to my children too. They didn't even seem phased by my kids looking at every single phone case. We have been with Cricket for over 8 years and 3 major cities and this is the best experience I have had with Cricket. Thank you for taking the time to work with us and get us exactly what we were looking for!
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March 2023 by Mohammed Abdelatif
Bill at the Cricket Wireless Henrietta store is an exceptional salesperson! He was incredibly knowledgeable, patient, and went above and beyond to ensure that I had the best experience possible. I highly recommend him to anyone in need of wireless services. Five stars all the way!
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January 2023 by Sarah P
This store should be reviewed by Corporate training and used as the gold standard for the company. Adam, on SEVERAL occasions, has assisted me with issues and not only resolved them for me immediately but made me feel as if I was his only customer. If only all my experiences were like it has been with Adam. However, the online, customer service experience has been less than stellar. Adam alone has saved me as a customer.
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November 2022 by Michael N.
Well here's the thing...When your website says you're open and yet when we get there you NEVER were open on a Sunday...So that's no way to run a business or to get two new customers which we would have been...Instead we drove many more miles away to Penfield where they were open and more than happy to serve us and they did a fine job at it as well...I know it's football season for those who enjoy watching it, but at 12:30pm there was no sign of anyone and I'm certain nobody worked on that day at this location...Get it together folks, time is money and you I can only assume need money...If I could give less than one star I surely would have...Find another location to patronize such as the one in Penfield for quality service...
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November 2022 by Alexis Gonzalez-Hellinger
Adam did an excellent job! Very knowledgeable in what he's doing highly recommend ?
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October 2022 by Derrick Alford
Adam did a great job getting my service switched over from Straight Talk to Cricket. Process was very quick. So far I'm happy with service and I definitely recommend them!
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September 2022 by Kaidude1234 Hasan Sarfaraz
Adam got me taken care of in less than 10 minutes. Things that were impossible online were a breeze for him. Would recommend to everyone looking for phone service.
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September 2022 by Malika Manley
Adam was wonderful , helped me immediately. Vibe was awesome and the quickest transaction. Won't come to any other cricket but this one !
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August 2022 by dandre cramer
Great customer service, and got me in and out!!!!
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August 2022 by Per Adamson
The guy was very helpful and knowledgeable. Purchased an iPhone and changed my plan. +++
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July 2022 by Kebab House
Very nice and friendly personals don't miss on this store.
