CVS in Rochester offers a convenient and friendly experience for customers. The store is open seven days a week, making it easy to handle prescriptions, COVID-19 and flu tests, vaccinations, and personal care items whenever needed. Many customers appreciate the helpful staff, including a pharmacist known for being very helpful. The drive-thru service is convenient and prompt, with a tip to choose the second pickup queue for faster pharmacy pickups if the first queue is busy with COVID tests. Customers enjoy the store’s rewards program, ExtraCare®, which provides personalized deals and savings, such as monthly $10 discounts and BOGO deals that help save extra cash. The staff is generally friendly and welcoming, with employees greeting customers personally. One customer fondly remembers a particularly kind and smiling worker, expressing a wish for her return. The store’s atmosphere is inviting, and many appreciate the helpful, friendly service that makes shopping a pleasant experience. Overall, CVS Rochester is valued for its convenience, caring staff, and commitment to making health needs easier for all customers.
