CVS Health in ROCHESTER is a reliable and convenient destination for managing your health and wellness needs. With convenient hours 7 days a week, this location offers a wide range of services, including prescription refills, COVID-19 and flu testing, vaccinations, personal care items, pet supplies, and healthy snacks. Customers appreciate the helpful staff, like the team leader Steven, who assisted in finding specific items. The store is described as large, bright, and clean, providing a pleasant shopping experience. The COVID-19 vaccine process was easy, with minimal wait times and a friendly healthcare worker. During the pandemic, this CVS location has been praised for its efficient COVID-19 testing and vaccination services. Despite the high workload, the staff maintained a courteous and caring attitude, going above and beyond to accommodate customers' needs. Customers highlight the exceptional service they receive, particularly from the pharmacy team. Pharmacists like Elizabeth are commended for their professionalism, care, and expertise in handling prescriptions. The overall sentiment is that this CVS location is a trusted and valued part of the community, providing a wide range of health and wellness solutions.
Shay was so helpful and kind helping me and my mom figure out how to print a photo through self serve kiosk. Thank you again, Shay!
August 2025
I have been shopping at this store for decades. The associates are extremely friendly and helpful. The digital coupons are cost saving and easy to access within the app. I especially like the new store manager who is outstanding and Gigi. Both possess superior customer service. In addition, the store is extremely clean.
June 2025
Have had no problems like others have stated . Staff has been friendly & helpful.
