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November 2023 by Kennetha DeBot
Great service today a the detail shop. My car looks awesome. The young man named Joey did a very thorough job. I am so impressed! This was going to be my last try at the detail shop as I had gone to another location twice and it was awful. I couldn't see out my windows when they were done. This time my windows were perfect and everything else was also. I will never go anywhere else but the Greece location from now on. I even signed up for unlimited for detailing.
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November 2023 by Janine G
I cancelled my membership today with Delta Sonic Car Wash as they just don’t make it easy. The requirement of carrying a physical card for gas discounts made it impossible to get the discount for Unlimited members, and when I sought assistance in-store, I was directed to call an 800 number. Despite my efforts, I couldn't get the discount for the gas I purchased today no matter what I did or whom I spoke to. It’s disappointing that the convenience and helpfulness is now gone. Not to mention, who carries cards anymore?
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November 2023 by Bianca Cuadrado
I would like to give a super big shout out and thank you to David that works in the interior cleaning department. He is always professional and really nice. I love when he cleans my car. He always takes his time he walks me through what they did to my car. Always makes sure I’m happy with my clean and ALWAYS thanks me for coming in. Employees like David is the reason why I continue to keep both my memberships with delta. Thank you David !!!
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October 2023 by Brad Stubbings
Went to delta sonic for a car inspection got there at 10am was told it would be a hour wait never got out of there until 1:45 I know they aren't making any thing off of inspections but if that's the case then don't do them did period! Shouldn't see 20 cars come and go before you for something that takes 10-15 minutes
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October 2023 by Tamika Scott
I would like to give an amazing review for Jada. I had a wonderful experience having her dry off my car. She was quick and very efficient. Paying attention to my concerns. She continued to smile and was very polite! Thank you, Jada! Keep up the good work?
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September 2023 by Monroe Worker
Kristina B was so awesome. She taught me how to properly put air in my tire and she also taught me how to read the gage. I am so appreciative of her. Thank you Kristina!!!
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September 2023 by Wafaa Taha
The Delta Sonic on W Ridge road did an amazing job on my NYS Inspection. Jimmy and Amador were very attentive to my needs of needing and inspection and completed the job in a timely manner. They helped me get the inspection paperwork I needed in one hour. I appreciate all their help and will come back for maintenance and car washes because of their excellent customer service and helping me with my young child who was with me for this visit. Jimmy and Amador Great Job!!!
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September 2023 by Debra Shaw
Excellent experience today, Adam changed my oil and was kind enough to add air to my tires and check everything else for me at greece ny location. He went above & beyond, and made it a quick & easy and he provided exceptional service. I’m a super kiss unlimited member for many years and experiences like today is an excellent example of why, keep up the great work Delta Sonic.Service: Oil change
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August 2023 by Delia Smith
I have the monthly detail package and usually am not impressed with their work. I have always felt that management needs to train and supervise their staff more efficiently to gain better customer satisfaction. Yesterday, I went to the Irondequoit location to get my detail work done and added the Ceramic gloss they were promoting. My car was out within minutes and they performed a terrible job. I had an appointment so I could not wait to have it redone. I spoke with Joe the Manager who agreed they did not do a good job. He asked me to come back to have the work repeated.After my appointment, I went to the Greece detail shop which is closer to home. I spoke with Sam the Manager about the situation and he delivered service to with the ultimate excellence. His customer service was amazing and he did the job himself. My car was spotless and I left there extremely satisfied.Sam is an asset to Delta Sonic and a perfect example for any employee to follow. Thanks Sam! ?
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August 2023 by Watts-Up Jay Watts
I feel like I over paid at 1st glance it looks ok but after I really inspected my truck it should have been cleaned a lot better for $215 this was my 1st time getting a detailed interior cleaning and it will be my last it's not worth it
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August 2023 by BJW812
I regularly visit the Rochester Location. The team in the oil change shop is superb. They are friendly, informative and fast. Amatory, John and Da’kari were awesome to work with. They showed care and professionalism. Keep up the great work guys.
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August 2023 by Lonnie Ruffino
Bill did a wonderful job wiping dry my car and is so kind even though he was the only dryer yesturday morning working on two lanes. Amanda in management is also always kind. I come here 3, 4 days a week. Thank you
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July 2023 by Nova R Harmony
I'm new to Delta Sonic and was confused how the loyalty card worked. Not only was the woman I spoke with very kind, she was very thorough in her explanation, and she gave me the phone number to link my bank account for easier payment. She wasn't even annoyed when I came back to ask more questions. And the gentleman who helped me sign up for the unlimited car washes was also very kind and explanatory. He even gave me a pamphlet for visual references for their other services, since I didn't have time to sign up for everything that day. I've been here a few times now, and I'm very happy with the services and their employees at this location. Thank you to Delta Sonic's employees in Greece, from a new Uber Driver!
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July 2023 by Michael Dohrn
Delta Sonic is amazing! Been coming here since I was 7 with my mom and now I have my own membership.
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July 2023 by Lucy Seal
Got a full interior detail last month and was SO impressed. It was a last minute detail as I was picking my family up from the airport the same day and nobody else had any openings. I mentioned I would be waiting in the shop for my car to be done and the worker told me they would try to get it done as soon as possible so I wouldn’t be stuck there all day. They quoted me 4-6 hours - it ended up being done in 3! I’ll be honest, my car wasn’t in great shape, but it looked practically new when I got it back. The whole thing (full interior detail and basic outside wash) cost $200. Thank you for the wonderful and quick service!!