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January 2024 by Julia Peace
I really appreciated that Finey came and numbered the cars in line so we could proceed in an orderly manner for entrance to the car detailing shop. When I got my car back I didn’t recognize it. Brenden did a fabulous job and I was delighted and for I was delighted over the finished work
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January 2024 by Bill Andrews
I was having a problem out in the parking lot and Alex came out to see me. Not only did he help me deal with a malfunctioning vacuum, he also showed me the “plus” area. Turns out I’ve been paying for access to that indoor area all along, just never knew. Alex showed me how to use all the equipment and was there when I had a problem again. Great customer service! Timely also. I was seriously considering dropping my membership but Alex help me find new value for what I was paying. Many thanks.
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January 2024 by Cheri T
Love Delta sonic and every person who works there is awesome. Just wondering when the 2nd wash tunnel will be open. It finally looks like the finishing touches are being added. Now is when I get my car washed quite a bit and the lines are so long that I sometimes end up going to one of the other car wash places in Henrietta and paying rather than waiting so long.
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January 2024 by MIKE & MICKI FOREVER
We received excellent customer service from the staff. I was very happy with how they all had a smile and a great deal of knowledge. One employee in particular, Miguel, was exceptional and really took an ear to what we wanted done inside our vehicle. Everybody did a wonderful job cleaning our vehicle as a team! Thanks Delta Sonic. :)
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January 2024 by KS VB
New to Rochester, I discovered the incredible perks of a Delta Sonic membership. Upon inquiry, Alex not only answered all my questions but also enlightened me about the multitude of benefits. His exceptional customer service skills made me eager to sign up, and I'll be sure to recommend it to my brother, girlfriend, and others. Kudos to Alex!
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January 2024 by Israa Ameen Thiab
Alex and Desmond were extremely helpful today, thank you so much. There was an issue with my Tesla that the windows stayed open during the car wash and it caused a huge mess inside the car, and both Alex and Desmond helped dry up the car interior while I was calling roadside assistance to fix the glitch that happened with the navigation screen. Honestly if it wasn’t for their help I wouldn’t have been able to clam down. Great employees, and I will forever be grateful to them and Delta Sonic, and I will recommend your location to everyone I know. Alex and Desmond deserve to be rewarded and I hope they are.
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January 2024 by Shawn Miles
Hello,I wanted to let you know that l needed help and Alex was so supportive and helpful.I didn't know how to use the machine and he explained how to use them,and he helped me. In addition he told me about other things in the plus club membership like the air machine and glass cleaner. He was so sweet!I was impressed by his kindness.Sincerely,Shawn
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January 2024 by Sierra Napoli
This was my first car wash ever. Carly was very thorough in explaining the options and differences between the packages. She had a bright personality and was very friendly. The spraying staff were really nice and understanding. I had a bit of trouble getting my car on the belt but they were really patient and helpful. I enjoyed my experience a lot and plan on bringing my car back for more washes here.
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November 2023 by Donald Cook
Very appreciative of Tewobola. He took extremely well care of my vehicle through the express clean out. Very professional! Very friendly! The work on my vehicle was very thorough and I have no complaints! I hope Tewobola takes care of my vehicle every time I come here.
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November 2023 by mary battaglia
I cannot leave this Henrietta location without sending out a word of praise and appreciation for Miguel who was very kind and helpful to me when I got my car detailed. Miguel is a wonder employee and person and I will be back over and over again due to his professional as well as kind treatment. Thank you Miguel!!!
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November 2023 by Aseem Mehta
I got my interior detail done here, keep in mind my car is only 1.5 yr old and I keep it fairly clean, I wanted to get a deep clean done to make sure professionals would be able to do a better job, they did do a pretty good job shampooing carpets and seats but when it comes to other surfaces many were left out. Glass and infotainment wasn't cleaned properly, while it is dark in the shop it's very difficult to see all the marks, however when the sunlight hits you can see all the marks, so now I will have to take my shop towels and clean them properly.
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November 2023 by Barbara Elliott
Both Stephan and the cashier that greeted me were both personable and thorough in my detailed interior cleaning todayVery professional and respectableI have used this Delta Sonic about 6 months and ? ❤️ love itServices: Steam cleaning
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October 2023 by Shawn Wegener
Really disappointed with the interior detailing. Asked them to get rid of the cigarette smell in the car. I wasn’t anticipating it to be perfect but they didn’t even clean the ashtray of ashes. Needless to say the car still reaks of smoke. Charged $84 dollars to “detail” the car. What a joke. Never use this company to detail your car. If there was a 0 star it would be zero or negative.Services: Auto detailing
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October 2023 by joseph serfino
Had my car's cabin air filter replaced today at the auto shop Henrietta location and it was a breeze, Henry the technician and the guy at front with eye glasses I forgot his name, were very good with regards to customer service. Just a great place to have your car serviced.Service: General repairs & maintenance
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September 2023 by Alan Abdo
Paid $29.15 as a Delta Sonic member for interior detailing. The windows were not cleaned properly and had to request that this issue be corrected at the Hennerita facility. When I returned home there was no air fresher pack left in car and noticed some streaking on bumper where wax was applied. This is the first time I was disappointed in a Delta sonic service .
