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January 2024 by Johnny Scott
Melissa is very thorough friendly and motivated she’s the best person drying cars that I’ve seen in quite some time!!!
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January 2024 by angelique Suarez
Melissa is great great customer services skills I just admire her work ethics
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January 2024 by Todd Spencer
Melissa was wonderful and confidently gracious. Smile is absolutely radiant and her demeanor presented eagerness to provide a necessary service. I was appreciative of the detail in her work. This is the best Delta Sonic I’ve been to. I’m a monthly partner with Delta Sonic in Buffalo and was here on business. This is a must car wash. Melissa is great!
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January 2024 by Kaptah XiAmaru
Melissa in the drying area did an amazing job drying my truck. She was really thorough and polite
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January 2024 by Ang Panda-Nash
I washed my car and it was really clean. Then I vacuumed my car afterward. The place I'd really nice for gas and for caring for your car.
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December 2023 by Janice Bradley
Melissa did a great job drying my Cadillac truck and was a very pleasant young lady hope there was hundreds of her working for this for this great establishment
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November 2023 by Noki
Melissa N. Was so pleasant when I came to get my car washed. She really did a great job drying off the car in front of me, so I knew she would do great on mine… I wasn’t disappointed.Service: Auto detailing
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November 2023 by Raji Jones
Melissa was superb in spraying of my truck. Some extra dirt was actually hardened on the truck but she stopped me in motion to ensure it was cleared. Thank you Melissa & thank you delta sonicService: Auto detailing
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September 2023 by Will C.
Your worker Abdi was very helpful today 9/14/23. I needed air in my tire and your card machine was broken on it. Abdi reached in his pocket and paid the $1.50 for the air. He did not have to, but said he just wanted to help. Management, please make sure you acknowledge Abdi for going out of his way. And please fix your card reader on your tire air machine.
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August 2023 by Johnathan Blades
Good place for a good price on beer, halfway decent selection. Snacks are available, but rarely is the hot dog rollers have product on them. Places usually pretty busy, one out of every three times there's a bum coming up and asking for money though. Free vacuums, but of course you have to deal with the loud ethnic music coming from the other cars and half the time The hose nozzles are dirty or clogged up or not working at all. Garbage all over the place. Unfriendly people next to you on a constant basis. They have hired security but they're usually on the inside, they don't spend much time on the outside or in the vacuum area.
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August 2023 by Sarah Chen
- rear window is permanently scratched: (- a little bit of foam remnants in window crevices.- car looks pretty clean after being washed.- chose the best package- was a member for a month- In the winter, lines are very long, especially for non members. Long wait time.- when I was a member, the gate from the second lane couldn't scan my barcode on the side of my car, so the gate didn't open automatically.
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July 2023 by Rosemary Dawson
Recently went for a car wash and experienced such a kind and hard working employee named Kai Carlo that was power washing. Kai Carlo is very attentive when it comes to getting your car taken care of. Abdi and Desean paid close attention to every detail when drying off the vehicle with care. They were working so hard in that heat, making it look like a breeze. It's great to see employees take their job serious & enjoying it. Thank you all so much. Keep up the great work.
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July 2023 by dejanik leshelle
I’m rating 5 stars due to the customer service given by Carlo and Abido (excuse me if I misspelled this name). While drying my car, Carlo asked if I was already missing a screw on my license plate, which I was not. During the wash my screw came out leaving my license plate hanging off of my car. Carlo told his manager, who then came to me and informed me that my only option was to make a claim. While vacuuming my car Carlo checked in with me to make sure I spoke to the manager, Carlo and Abido went out of their way to find and test out multiple screws until they found one that would fit. Had it not been for their service I would have been leaving with my license plate hanging off of my car. While I’m not happy about the situation, their above and beyond customer service made up for it! thanks again.
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May 2023 by H. M. Gianfran
I always get my car washed here and there’s always this one guy in the car wash area. His name is Derek. He is awesome. He always cleans my front bumper before I go in. I drive in from Conesus every day to drop off my daughter to school, and he always gets all the bugs off the front of my front bumper and I just wanted to say thanks! I go to this car wash and gas station every day! – HollyServices: Auto detailing
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April 2023 by Melissa Calkins
Should change your staff that run the car wash worst people ever.The staff should have better attitudes and apparently the owner as well? I understand that staffing is tough but delta sonic is known for 5-star customer service, and for the membership I pay that increases monthly I think you should review your staffing and maybe do better training on customer service 101. Also, as an "Owner" you should want that. But from your response "per below" you show customer service as a dying habit.
