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November 2023 by Glenn Goldman
Quick service, friendly and knowledgeable service agent (Corbin). They gave me a loaner for the day, fixed an issue covered under warranty, and properly inflated the tires all at no cost. All around great experience!
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November 2023 by Mary Szymanowicz
I had Chris Malone as my service advisor and I had a great experience. He is always so polite and always makes sure the technicians do everything your vehicle needs. I have been with this dealership for 20 plus years. I would highly recommend them to anyone needing to purchase a car or just for service.
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November 2023 by Nathan Matroniano
After sales service is spectacular. It's like a breath of fresh air to find a dealership that operates with some integrity. Also thank you Wong for going the extra mile and taking the extra time to find me a vehicle that fit the very stringent guidelines.
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October 2023 by Jennifer Consler
Miguel was great with finding the jeep with all the features I wanted. He also made my experience easy and smooth with no stresses. This is my 3rd Jeep Compass lease.Thank you for never giving up and getting me exactly what I wanted!I love it!!
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October 2023 by Gonzo
Working with John Dipasquale was so easy! I told him exactly the price range and type of vehicle I was looking to lease and he provided me all my options clearly and concisely. He was honest about the car market and really helped to make my experience enjoyable as a first time car buyer. I would recommend him to all my friends and family and will continue to use him for all my car buying needs in the future. Truly the best all around car salesman that West Herr has and I can’t say enough positive things about him and West Herr.
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September 2023 by Ryan
The entire experience was stress free and enjoyable. The salesman Levin was completely transparent with me and laid out all of my options so I could make make the right decision. The finance manager was able to get me a great deal on the truck I wanted and got me out of the lemon I was driving. Overall great staff and pleasant experience.
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September 2023 by Shaina Lattuca
So my fiancé and his sister went in this place to buy a vehicle with his sister co-signing, first and foremost let me say the man’s body language and attitude said everything, he did not want to sell them a vehicle. Now my sister in law does not have a license but she wasn’t purchasing the vehicle JUST co-signing and the man said “oh no one will ever do that for you” well I’m posting this to let that man know that bob johnson put us in a vehicle not even an hour later, fully loaded and at the asking price so do better! If you didn't want to sell a vehicle that wasn't ready JUST SAY THAT *vehicle in photo from a REAL car salesman at bob johnson not this unprofessional establishment*
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September 2023 by Nooch9607
Absolutely the BEST people to work with when buying a new or used vehicle. Trust them with your needs and they will easily meet your expectations and give you exactly what you're looking for.If you want to talk to a guy who's real, honest, and an overall pleasure to work with....call Andy. You can have faith in Andy and know you'll be taken care of like family. Thanks Auto Andy for making this process so easy and landing me a perfect ride! You have a customer for life here!
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September 2023 by Jerry Maggard
Thank you for such a wonderful experience in my recent purchase of a new Jeep. I am a huge fan of the Jeep product line and found you have one of the largest selections in the area. You made the entire process easy for me and I appreciated your great service. I would definitely do business with you and your family again. Everything was handled in a very professional manner.
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September 2023 by Alemae F.
The sale at this location should go through ALL the paper work with the customer when they are buying a car. So then when they need something fixed they have a deductible and have to pay out of pocket. I know have to pay $250 out of pocket to get my AC fixed and my blower motor. I have to spend money that I don't how to get my shit fixed.
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August 2023 by Patrick Yepmo
Amazing experience at West Herr Chrysler Dodge Jeep…Mike Huynh was extremely knowledgeable, personable and provided excellent service. He was on time, answered and explained everything we asked regarding various Jeep models. He was very patient with us and we ended up getting a Jeep Compass. If you are looking for a vehicle, I highly recommend you meet with Mike
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August 2023 by Tia LaCroix
Best car buying experience I've had. Sabri was understanding of my situation and I knew he genuinely wanted to help. I walked away very happy with my purchase and will be sending my friends to him from now on! 50k miles and drives like it's brand new.
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July 2023 by Donna Kearney
Nick in the service department really helped me out today. So my Ram Promaster was scheduled today for a safety recall, but apparently was not noted in their books. Despite how busy they were, Nick made sure that my van was taken care of before the end of the day. I left a happy and satisfied customer. I will come back. Thank you, Nick!
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July 2023 by James Korneliusen
Service representative Mike Harris was filling in for Jerry. Mike was great- professional, answered all my questions, and gave me choices to decided upon how I wanted to proceed with the repair of my 2004 Jeep. Mike had the repair completed on time. I appreciate his expertise and professionalism.
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June 2023 by Kelly Burdette
Johnny D and his team are the absolute best ever. Johnny D went above and beyond to get me exactly what I wanted. They gave me the ultimate deal and I couldn’t be happier. I will go to him from now on for everything. If you’re looking for an amazing car buying experience go here to West Herr and see Johnny D. You won’t be disappointed
