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February 2025 by Lisa Fanning
This store has gone downhill in the last few years. It’s not organized and makes it very difficult to be in and out of the store quickly because you have to dig through other products because they’re just thrown onto the shelf. There’s over ordering some merchandise is in the aisles, which is obviously a hazard, but it also makes it difficult to shop. The turnover rate of people in that store is unbelievable. That’s just the overall store itself is constantly cluttered and just messy and it never used to be like that used to be one of the best dollar stores around. They’re also is a muscle rub that they sell and I don’t know what the reason is but now they don’t carry it and I’ve asked for them to order it multiple times because I will buy 10 or 20 of them because they work better than Biofreeze or any of those type of ointment. There’s never a manager around to talk to
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September 2024 by Talia Agostinelli
When I tell you this is THE MOST unorganized, disgusting, Dollar Tree I’ve been in, I’m not exaggerating. I had to dig through stuff to find what I was looking for. Nothing was in the right spot. There’s literally one guy working there. Adding pictures so you can see what a DISASTER this place is.
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November 2023 by Joy McClure
Great selection of a variety of things
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October 2023 by Orlando Requejo
Very well organized & friendly personnel
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August 2023 by Shaila
Small but as expected
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August 2023 by Tom Becker
They locked the store up an hour early on a Saturday
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June 2023 by Spring Teeter
Great store.
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June 2023 by deb quackenbush
Bought wrapping paper
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June 2023 by Roger Williams
Great deals
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April 2023 by Angie Weaver
I would give this store less if I could, no bathrooms, unfriendly staff. Dark, dingy and smells like cigarettes, I will say it was relatively organized as far as fronting product and aisle ways.
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April 2023 by Antonio Vicente
Very very unprofessional when you have a customer that was going to spend anywhere from $20-$50 dollars in your dollar store to tell them "No that you may not use our bathroom" Plenty of dollar trees that in a pinch I can relive myself. Not like I would have been long. Very condescending was to talk to your secret shopper shame ? shame No name tag on management flagrantly violating your oath to toughly serve your customerTomorrow morning higher ups will be notified have a nice evening now. Ta ta.?
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April 2023 by Nita Wellborn
Store old stuff always throwed around never clean hard to find items
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March 2023 by Jodi C
Good selection and excellent customer service.
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February 2023 by Queen Bee
BEWARE of THIS store as the management staff is highly unprofessional! Esp the so called Manager identified as MIRANDA. She's extremely rude and def makes one wonder HOW she ever got hired to begin with. Upon purchasing 4 packs of two BATTERIES as normal from Collegetown location a week prior for outdoor SENSOR, 1 of the 2 pk was totally dead. When attempting to return/exchange she was summoned to assist, then immediately became nasty & argumentative. Insisting NO RETURNS once package OPENED? Simply REFUSING to accommodate. She NO doubt LACKS Customer Service skills. I won't shop here again unless they get rid of her. I strongly suggest that you DON'T waste your time to return/exchange DEFECTIVE items @ SOUTHTOWN DOLLAR TREE. It's definately NOT worth time/aggravation. I USED to shop here regularly, but again will NO longer.NOTE: 1/2/23 Follow up to a REPLY from someone representing THIS store (NO NAME GIVEN) claiming MIRANDA is NOT a part of their staff. FACT: HER NAME IS clearly PRINTED ON MY RECEIPT + SHE HAD A NAME TAG ON. SHE ALSO VERBALLY GAVE ME HER NAME & SPELLED IT so I made a point to jot down on back of my receipt. It's TIME TO "OWN IT" FOLKS and suggest that you STOP COVERING UP. As an Fyi we find it's highly necessary in SETTING the Record STRAIGHT because it's very apparent an attempt is being made to "sweep such a BAD EXPERIENCE under the rug"1/19/23 Update to owner's subsequent reply insisting it WASN'T the Southtown location: I can unequivocally ATTEST to fact that I was IN the SOUTHTOWN Dollar Tree location. Someone by name of Miranda was the one summoned to assist by the cashier for returns/exchanges. Miranda was also on the floor stocking items on shelves. So Mr. Owner, rather than disputing this, a MUCH better SOLUTION was to FIX issue by simply ALLOWING subsequent REPLACEMENT of batteries. That's ALL I really wanted.
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February 2023 by Dorothy Greer
The store is a real mess. Things have been picked through and scattered.
