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December 2023 by Ashley Walker
I really don’t even wanna give this place a star at all…i explained when i first got to this place that my child had a speech delay…a situation happened at the doodlebugs and instead of contacting me they tried to work around it i pulled her and i don’t recommend this place for any child especially children of color i stand on that they don’t have enough support and don’t try calling the regional manager cause she doesn’t support it either
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July 2023 by Dorothy Milford
Doddlebugs Henrietta has been a perfect fit for us. Our daughter is an infant and she loves her classroom. Her teachers are very good and she is able to play and learn at her learning level
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December 2022 by JN Gb
Very disappointed with the care our child. The staff showed no patience or compassion. Our 4 year old was constantly in ten min time outs (we watched the videos and timed them after a while) and we witnessed one of his teachers yanking him a few times by the arms and she also angrily kicked a chair in when he was sitting in it. My child is not a perfect angel, but he is a normal 4 year old and the way they treated him was completely unacceptable. There is discipline and then there is maltreatment. And when we called about the issues, the director scoffed at us and said it’s unlikely that the events took place (despite three separate people witnessing it on the cameras). We escalated the issue to Doodlebugs Corporate and they also blew us off. It was such a disheartening experience. He’s been in daycare since 3 months old and NEVER had issues like this at his other daycare. We returned to his old daycare. His safety and well-being turned out to be well worth the premium price of his other daycare.
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December 2022 by Deane Bautista
We've seen positive changes our daughter ever since she started going to Doodle Bugs. The teachers has been hands on and caring.
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December 2022 by katia barros
Jessica as a director is perfect! I have no words to thank Jessica and the entire team at doodle bugs. I am Brazilian and my family and i lived in Dubai, when we arrived in Rochester, at doodle bugs we found a very warm and lovely environment. My son loves school. The principal knows every child who studies there, I leave my son there every day with complete peace of mind.
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December 2022 by Allison Mills
I used to think very highly of this daycare, but in the last few months, the quality of care at this location has become a concern (they seem to be having trouble rebounding from the pandemic, as I am sure many are). While there are still some great teachers, many of the new hires are underqualified to the point that they are unable to guard the children's safety or show patience and understanding for age-appropriate behaviors. Also, my son began experiencing anxiety as a result of constant room changes, schedule disruptions, lack of outdoor/gross motor play, and poor care from teachers. He was struggling in the environment they created, yet management showed zero compassion or support during this time and was unwilling to work with us to help our son. Overall, I am so disappointed in this location.
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December 2022 by Amanda Brillante
We are very happy with the care our son receives at Doodlebugs! He loves his teachers and always has fun when he is there. The staff is caring and professional and you can tell they really love the kids.
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December 2022 by Lindsay Smith
Our 4 month old son started daycare at doodle bugs part time. We never sent our oldest so to daycare so our first day was full of worry! The staff at doodlebugs in Henrietta was out of this world! They exceeded any expectations I had of how I would want my child to be treated. Christina and Angelis were angels and meant for working with infants. There were cameras with an app that you could watch your kid all day on if you wanted which helped reassure me that our son was getting the best care! They did sensory play and music time and celebrated the whole week of Halloween. Unfortunately we had to leave as we couldn’t get a full time spot due to the wait list. Our son was only there for 2 months. I was so bummed. On his last day the class sent our son a card and really thoughtful gift which made me cry! I would highly recommend doodlebugs in Henrietta!
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December 2022 by Brittany Ricci
Choosing a daycare that can check all the boxes of what you’re looking for can be challenging. We are so grateful we set up a tour with Doodle Bugs! in Henrietta back when we were first time parents over 5 years ago. We sent our daughter when she was a toddler and we had a great experience! The staff is amazing - so personable, warm and welcoming. They truly care about you and your child. We were so pleased with Doodle the first time around that we now send our son there. Same great service! Communication is key and the communication here is wonderful! There is an app that provides updates about your child’s day and another app for the video cameras that are located throughout the facility to help ease your mind throughout the day. The facility is clean, modern, organized, and kid friendly. The security is also top notch - a code is required to enter the building and there’s a sign in/out system where a fingerprint is required to pick up/drop off your child. We would absolutely recommend Doodle Bugs! to anyone! Thank You Doodle Bugs! Henrietta for all you have done for us!
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December 2022 by Rachel Leo
We cannot say enough good things about the Henrietta DoodleBugs. They took in our daughter on very short and desperate notice, and our daughter loves it there. We were referred by my sister who has sent all 3 of her kids to DoodleBugs throughout the years.We have a very shy kid and she’s been able to open up with the help of her teachers and friends. She learns a ton, and comes home with new songs, games and crafts she makes each week. We love the camera feature to check in every so often. The end of day reports are also amazing, detailed and give us a good idea about what they did throughout the day.The administration is amazing, very communicative and helpful at all times. They make everything easy, and you feel incredibly safe bringing your kid there. Jessica the director is fantastic, and you can tell she is experienced and willing to help parents and kids in any way she can. We appreciate all of the staff that take good care of our daughter, and we look forward to more time there!
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May 2022 by Barbara S.
The teachers are really great here and so is the outside play area but I have serious concerns about security. I overheard another mom saying that the front desk is often left empty and also that there are some easy to guess door codes allowed on the keypad system. I think there is a lot of potential at this facility if they up their security measures.
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December 2021 by Qing Miao
My kid has been going to Doodle Bugs for a year and she totally loves it. Great teachers and nice environment! And it is very convenient for parents to watch how you kids were doing there via the app.
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December 2021 by LeAnna Moranda
100% Would recommend Doodlebugs in Henrietta, Ny. Great staff and teachers that I trust. I get daily updates on my kids. The communication between parents and teachers is fantastic. I never hesitate dropping them off.
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December 2021 by Aaron Leon
We would recommend Doodlebugs to anyone looking at childcare options. The care they give to our child on a daily basis is top notch. She's excited to go every day and never wants to leave.
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December 2021 by Carolyn Place
Our kids love the teachers, and all the friends they have made here! As a parent, I have full peace of mind that my kids will be looked after and cared for throughout the day. They have always been accommodating to any nutritional and dietary needs, and any medical issues. Their commitment to quality has always remained high throughout the years, an especially through the pandemic.
