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September 2023 by Bonnie A. Lupo
Had all 4 tires replaced and booked online. They were very nice and professional. Answered all my questions! Would go to them again for oil change too!
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September 2023 by Teresa Law
Very good service! The customer service people were great! I was in and out very quickly. My car is running very well.
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September 2023 by Julie Cathie
Absolutely fantastic customer service here! They managed to fit me into their busy schedule with quick and efficient service that solved an urgent need for me while on an extended road trip.
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August 2023 by Christina Johnson
I had been trying to get my car inspected all month, but due to limited availability, places being booked out, and the changeover to a new sticker machine, I had a few cancellations before making an appointment at Dunn Tire West Ridge Road. My appointment was at 4:30, but I got out of work early and decided to take a chance and went at 3:30. They weren’t too busy, so they got me right in. My car passé inspections, and it seemed relatively quick. He told me it was 40 minutes, but it felt like 25-30. Very pleasant experience all around.
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August 2023 by Laurie Smith
Always excellent service from the Dunn Tire location in Greece! Very professional and friendly staff. I stopped in near closing time with one of my tires losing air pressure. Brandon inspected the tire, saw what caused the puncture and informed me he could repair it. Even though the store was busy he immediately took care of it! Thank you Brandon!
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August 2023 by Dawn Andrews
Very professional and honest!! Another tire place told me that my tires were almost bald and I needed all new tires but the guys at Dunn were very honest with me and told me that my tires didn't need to be replaced. Saved me a ton of money.
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July 2023 by Linette Smith
Reasonably priced tires ordered, friendly, competent staff, easy to schedule/reschedule my appointment, clean and quiet waiting area with good coffee (that by itself is gold). No upselling and showed me how to reset my tire pressure. They don't do alignments on BMWs which is too bad. It would've been $200 less than the dealership! Dunn is absolutely my first choice.
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July 2023 by Erika Baker
Great experience from the start to finish at Dunn! Melissa emailed me back very early, and ordered the exact tire I needed so that I could bring my car in Monday afternoon. She also confirmed many other details i didnt realize and helped ne be prepared for later. Once I got to the store, the advisor came out to see if the tire was actually punctured to need a new tire and I appreciated that he wasn't looking to upsell me if there was no need. They also confirmed I wouldn't need 4 new tires with the life of tread still left! I dropped off and car was ready in about 20 min. When I returned the advisors were busy with other customers but those customers were getting amazing service as well. They were being educated and not dismissed, the couple who came in for new tires were told they had brand new tires and in a situation where they could be taken advantage orthey weren't. The technician that works in the back helped cash me out and it was really 10 star service and I will always be back to use Dunn anytime I can!
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July 2023 by Magnus Sykes
I’ve been waiting for my tires for a week they rescheduled my appointment because they said they need to special order them and now I call back a week later and they say they are still waiting on them and trying to sell me different sized tires how does that make senseEditI hate Firestone and your gonna make me go there I’m just risking my rims at this point also don’t blame the new kid for this that’s what the guy on the phone was trying to do man up and admit your mistakes and if it was the new kid you should have trained him better it’s not his fault
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July 2023 by Amy Marie
Will the manager was great. He contacted me like he said. All of the employees & Will provided excellent customer service. My car was ready early too.
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July 2023 by Jennifer LaBounty
Very happy with service at Dunn tire. Always keep me up to date as to how things are progressing as I wait. Pricing is reasonable and discounts are given when able to. Everyone there is pleasant and willing to answer questions. I would recommend Dunn tire on West Ridge rd.
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June 2023 by Chris Conciatori
They are honest and fair, they keep their appointment times, the staff is knowledgeable and friendly. They haven't tried pushing a product they want to sell onto us but gave us the product we wanted at an extremely competitive price. When we had issues that needed repair they respected our opinion by checking what we thought it was but also finding the real problem and not running up the bill. Overall excellent work and customer service. Thank you!
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June 2023 by Marie Zambito
Lou was great! He fit me into the schedule and fixed my truck within the day. Lou explained everything and gave me the best pricing he could. I definitely will come back because he and his team were fantastic.
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June 2023 by Steve VanValin
These guys were fantastic! They are very professional and act like they really care. It was a stark difference from the manager at the Gates store! I have been dealing with one of my tires, that I purchased at Dunn tire in Gates, leaking and going soft on me for months. I repeatedly had to come in and have them fill the tire back up. I tried to have them fix it and they couldn't get that done. Took it to the Greece store and they filled the tire up, dunked it in their tank, saw the bubbles, found the nail, pulled it out and repaired it. How hard is that Gates store?! Thanks Greece Dunn tire I will be doing all of my business with you guys from now on!
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May 2023 by Danielle D.
I went to this location recently to have my snow tires removed and to get my inspection done. They were great, very considerate and nice. It didn't take forever and the price was exactly in the range I expected it.
