-
November 2023 by James Zimmerman
Picked up a customer vehicle that they had towed in. Amazing service and very reasonable towing and storage rates. Would recommend them if your in need of a tow.
-
November 2023 by Margaret Huff
You gotta be on time but if you are they are great! Always great service and fair prices
-
October 2023 by Benjamin Rhodes
Replaced my entire antenna system that included removing several interior and exterior panels in the toyota. The truck and antenna looks amazing and was under the estimate, highly recommend!!
-
October 2023 by 585sammy
Great team of guys here! My car was towed from the MAG I got it back but the place was filled with positive energy!
-
August 2023 by Shik S
Great experience, I went to 4 different tire shops near closing, no one was was willing to look at an easy repair. ( Mr tire, mavis etc) Found this shop , Morgan the guy on duty was very helpful and able to do a minor repair. I will definitely come here again for all my auto needs. If you need a tire repair late in the evening in Rochester this is your place.Service: Tires
-
July 2023 by Liz Darrow
They were up-front about pricing both times I went there and came under their estimate once. They took the time to discuss what I asked them to do and made suggestions. They listened and did not talk down to me or try to take advantage. When I got my car back both times I could tell they tweaked some little things without charging me for them (i.e., tightening the tension on my emergency break) and fixed my battery terminals for a small charge instead of trying to talk me into a new battery. I felt like they were very honest and upfront. I trust them which has not generally been my experience with auto repair shops.
-
July 2023 by Julian Roux
Check Engine Light turned on, and they were able to take me in on short notice, and were forthcoming in saying they were going to take a look at the car the next day. On the same day I took it in, they notified me that I needed a new timing chain, and were able to get it done in 2 days. An expensive repair for sure, but I’m happy they got to the root of the problem when the dealer would’ve charged a grand more. Tom and the crew are a fine bunch! I will always take my car to them in the future!
-
June 2023 by Adam Montoya
Extremely helpful! I’ve been here a few times and staff have always been very knowledgeable and help to solve problems. We recently had the pleasure of working with Morgan, he made us feel very welcomed and was very kind.
-
June 2023 by jim sorrentino
My family has being going to East Ave. Auto for decades with great experiences but things change. I have recently observed a number of changes with mechanics & the front desk that contributed to my final trip to EAA. My 2016 Subaru starting to flash emergency lights indicating potentially serious problems with the AT oil level/temperature. I stopped in EAA on a Monday, described the problem and asked for an early am appointment and I would wait for the car. I was given an appointment for first thing Thursday and I arrived at 7:30am. I called EAA at noon and was told my car hasn't been looked at yet. I called again at 4:30pm and was told no work on my car as been done and they need to keep it overnight. Then, I talked to the owner Paul, who said he was sorry but their scanner was tied up with another car and my car would need to stay overnight. So after 9 hours of my car sitting in their lot, nothing was done and there had been no communication with me all day. I told Paul, I would be down to pick up my car and I had to pay over $30 for Uber rides to & from East Ave. It's unfortunate but a lesson learned. Things change and as the investment advisor ads warn you, "past performance is no guarantee of future results" Sad but very true.
-
June 2023 by W.george H.
Outstanding auto service center!They know high-tech cars and repairs for real.We have a mazda Cr 2015. This was definitely the shop to go to!Expedient service BUT very thorough not rushed.Very appropriate pricing.Quite idyllic for the servicing of your auto!
-
May 2023 by Julia Flass
Amazing service, I can’t recommend these guys enough. Super fast, very friendly, fair prices. Thank you!!!
-
April 2023 by Alize Jenkins
Always polite and positive, works with you on timing and REALLY get your car in spic and span shape .Services: General repairs & maintenance
-
January 2023 by Jerome O'Neill
They did a great job when my car got a weird leak. Friendly, fast, and the price was right. Since they are also a gas station, they have extra late hours, which meant I could pick up my car at 9pm. Most places that wouldn't work. Highly recommend them.
-
January 2023 by Dan H.
Have been a long-time customer for both convenience sake, (just down the street from my work), as well as their great service. They're always upfront about pricing and I never feel pressured into unnecessary repairs or add-ons. Knowledgeable, friendly, honest and very competent...everything a neighborhood auto repair center should be and more. Highly recommended.
-
November 2022 by Gabriel Katerle
Aaron was super helpful and willing to go the extra mile. Great customer service and quality work
