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March 2023 by Michael King
All the banks close at 4PM.!.......I though banks would be open to at least 4;30PM............Not helpful for other businesses that are open until 5PM......and trying to do business with them
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March 2022 by Aigonza Juanjose
This is the worst bank ever staff is useless they lie say they can't do something and other location does it never have solutions for problems that have easy fix the workers are lazy and rude total waist of time worst customer service
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February 2022 by Metalsome ART
Ever since they took over Fairport Savings and Loan, it's been like pulling teeth to get any reasonable request met. Honestly the worst bank I've ever interacted with.
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October 2021 by JP Hastings
The entire staff is always helpful. However a big high-five to Carolyn. Always gives great service. And nice to go someplace where they know who you are and call you by name.
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May 2021 by Michael Cook
Friendly and very nice staff!!!
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January 2021 by eric maloney
This closed lobby BS needs to end. Just sat in the drive through for 30 minutes waiting on TWO vehicles ahead of me. Directly across the street is Wegmans, whose cashiers have HUNDREDS of transactions every shift. But my bank can't have 2 tellers handling a few dozen?!? Don't have to spend 30 minutes wasting gas just idling if the lobby was open.
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July 2019 by Letha Taggart
Excellent Customer Service.......
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January 2016 by Trashawn Lawson
💜 love this bank
