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April 2024 by G W
Says it is open until 12:00 but I got here at 11:30 and the doors were locked so yeahPlease don't waste my time
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February 2024 by john torres
Brutal
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January 2024 by Frizzy Locs
Stacey was out for a while but she’s back. She’s a genuinely kind sweet lady and I appreciate her greetings whenever I visit. All about customer service and seems to really enjoy her job.
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January 2024 by Christy Stuver
Service is ok, pizza taste great but that’s when you can get it, have called to order multiple times and got “the kitchen is closed” at 530?!
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December 2023 by sydney kurtic
Hours are not as they are posted. Closed at 10:45pm. Also the tap readers don’t work so you have to insert your card. Lame
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November 2023 by Will Mongeon
So I went into Fast Track this morning to get a slice of pizza and with two hash browns and two bananas. Only to have the Cashier Stacey tell me I can pay for my items. Because she was offended at the fact she didn’t know her job. As I ignored her she proceeded to talk to me instead of taking care of others behind me she kicks me out. I asked who her manager was refuse to give that info and told security as if I was a threat to this business. So if anyone could point me in the right direction of management because I would like to file a complaint that would be great. She wouldn’t give me any info. This unacceptable behavior from employees her.
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November 2023 by Alexander Higgins
Terrible service can’t even give gas to people. Terrible service hours. The shop should just give up cause they obviously don’t want business here. Go to the superior Sunoco off of Clinton. They will be obliged to pump gas for you unlike fast trac clowns
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June 2023 by Clifford Rafter
I really appreciate this store great service here. I went in with a complaint about another store and to purchase my normal breakfast food and I received a free breakfast due to my complaint the manager and staff. Here were extremely professional and they are going to take my complaint above corporate and go straight to the regional and district management. In my opinion this is the only fast track that shows respect for their customers. I recommend this store
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January 2023 by Andrew A.
Needed some batteries in downtown Roc on short notice, this place saved my hide. Employee was nice enough to check on the phone for them, and was super nice in store! Noticed they had quite a nice selection of pizza slice types available relative to other fast traks I've been in too.
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November 2022 by Rob Thrasher
The closing time here in Google Maps is 2:30am. I was told by the staff that they close at 2am. Last night, 11/27/22 at 1:43am I tried to go in, along with three other people, the doors were locked. I was excited to have a store, any store, open when I get out of work only to find that their closing time is inconsistent. Somebody needs to check on the kids running the place at night! To correct this review, I need a reply from management that the next time it is before 2am that the door will not be locked AND the time adjusted to the correct time in Google Maps.
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November 2022 by Marjorie C.
I joined as a member for the best price a couple of years ago. It's been my go-to place, but I've stopped going. Last time I went, several of the pumps didn't work, and few ever give you a printed receipt. At least they email you with the details of your latest purchase so you can enter it in your records. I rarely have reason to go inside. If I happen to go on a Friday, sometimes they have free coffee. The station on Jefferson Road in Henrietta, near RIT, is MUCH preferable.
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October 2022 by gamer gamer
Fast track on East Main is discriminating on minority kids that live in the area I will be reaching out to the BBB Better Business Bureau, and following a complaint fast track, have a sign on the front door that reads no school kids from 7:30 AM to 3 PM, and also have another sign that reads leave all bags up front this is not the law. if our kids are not allowed to come in the store and spend their money why should the parents of the kids spend their money?
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July 2022 by yastepdaddy
I bought a case of beer from here. When I opened up the first one I noticed something wasnt right and I checked the date on the box. The beer expired in March 2022... I bought the beer in July 2022. I tried to call before I came twice and got no answer. When I came into the store for an exchange the gentleman told me no exchange without a receipt even though I could provide my bank statement with date, time, location. I reminded him that he didn't even give me a receipt. The guy actually took around an entire minute while I was standing at the counter when I initially came into the store to buy the beer to connect his phone to the bluetooth speaker and ignored me. He eventually rung me up yet never stood up from the milk crates he was sitting on behind the counter to give me a receipt. So I was denied an exchange and left with a case of expired beer. Photo will be attached of the full case minus the first beer I opened.
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June 2022 by Umer Behzad
Closed at 11 pm n employees having good time in store they closed front door. Many customers couldnt buy things and couldnt refuel their cars n this is not 1st time it happes many times worst experince on this location.
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November 2021 by Brittney Travis
I’m tired of pulling up to this location east main and the doors are always locked between hours, idk what the employees are doing but it seems they slacking on the job, taking smoke breaks or something smh. This is ridiculous and inconvenient . If I could give no stars I would.
