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September 2023 by Maria B.
I came here to print out a few things. The employee was super pleasant and helpful. This isn't the largest FedEx place I've been to, but it did seem to have all the services you may need there. 3 stars for this large chain. I default chains to 3 stars as they must be A-OK to expand as they have.
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August 2023 by James t Dent
Love coming here, very nice place
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June 2023 by Ginger Field
This is the condition of a package delivered to me today. It CLEARLY has FRAGILE printed all over it.Really?Luckily it had bubble wrap inside and was fine but the item was NOT handled in a fragile manner.
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May 2023 by Franco Robinson DM
Improving service and time.Will be coming here a lot more.
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April 2023 by Jenny L.
My overall experience at this location was stellar. From Juanda to Angel being patient and professional, I got what I needed in an expedited time frame. Trustworthy with their commitment to good service and great products. I needed good quality notecard size flyers asap and I went in on a Friday night before closing and the order was ready for me by 9AM. They helped me with my file in person at the counter, and it was a great experience.
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April 2023 by Sanantonio Russell
Great customer service
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January 2023 by James Davis
Great store to shop
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October 2022 by Ruth Harris
Staff very helpful
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September 2022 by Kemelia Lyons- Palmer
I went to pick up a package at about 8pm. The staff were knowledgeable and the service was very fast and efficient.
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July 2022 by Denique Conner
Easy Amazon return site in the city.
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July 2022 by Jen R.
I think in one way or another you need to use FedEx for either business or personal reasons. They pretty much get the job done..But...sometimes this is the place where some retailers want you to use as your spot to return merchandise. Like UPS Store for Amazon and the like.Now I had to come here to do a return as the company uses "Happy Returns"This is a long and narrow store, they have a few self serve kiosks for printing/copying and the like. A few people were in here to ship things and ask questions.So since I really was not sure where to stand, I stood behind a customer and someone asked "can I help you?" I told her I needed to do a return and I showed her the QR Code and it did not work, tried it again no go, even typed it in and she even logged out of the system. Finally she asks someone is there an issue with Happy Returns and they said yes. So guess what I have to come back, with the package and my QRcode from my email on my phone.My only other option for a return was Staples and dear reader I live in the city. If I'm going out that way I had best have other things to do in Henrietta. I'll have to come back to do the return and it's in a convenient spot in the strip mall of 12 Corners and if I want a piece of pizza at Joe Brooklyn or Starbucks or a Bagelland bagel Staff is helpful enough but they just seem kind of annoyed it is what it is. I'll be back but I'm gonna call first to make sure the system works for the return. They have a shared parking lot
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January 2022 by kemelia lyons
I went to pick up a package at about 8pm. The staff were knowledgeable and the service was very fast and efficient.
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November 2021 by Joseph Michael Pellerito Jr.
Could not reach anyone by phone. Seriously?
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October 2021 by Tracy W.
The store on Elmwood Ave. is convenient and the people are friendly and efficient.
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September 2021 by Robert Miller
Great service!$
