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February 2024 by The life of Eva
Been waiting on a delivery that I see come yet it states been on the truck driver lied and said he’s been to my home u have cameras that shows he been to my home the first time attempting to deliver but none the other three days I took a hold day off to wait him out so I can be here to receive the package and still no package. It’s now 935pm and I call the number to FedEx no human picks up how can u guys have no human’s service call center that makes for poor customer service I can’t talk to a machine I downloaded the ap it don’t say nothing either . I can order from Amazon and I can see where and when my package will arrive to my doorstep. This is very inconvenient to the working class people .
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December 2023 by Kevin Fish
Thanks to that lady for not even trying to help and just approve what I said. It turned out to be something completely opposite.
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October 2023 by glenn
printed a poster for a show — super easy, fast and fun honestly (I love the giant paper cutter) ?
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October 2023 by J Bo
I just got finished dropping off a large and heavy box as a return to FedEx. DeDe was GREAT! I called first and she indicated that someone would help me get this out of my car as it was heavy. When I arrived, DeDe came out herself (she couldn't weigh more than 100 lbs soaking wet) and helped me lift the box and complete the return. Excellent customer service and an employee who should be rewarded as she makes you want to come back as a customer!!! Thanks, DeDe!
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June 2023 by dinesh nadarajah
Every time comes to this place, very quiet and neat. Customer services are ?
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March 2023 by Dan L.
Laura helped me out with the file I needed to email, followed up when she didn't get the email (I had a typo in the email address), and got the invitations printed quickly that I needed in a rush. She is awesome and helped saved this disorganized parent!
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February 2023 by stefan hurd
Everytime I come in this location I've always been greater with kind and polite people whether it's James or the store manager Herb. They go out of thr way to help you no matter what it is or how long it may take. They are the true definition of customer service. Thank you gentlemen for what you do. Fedex should be grateful to have you and give you whatever you ask for. Especially, for upholding them to the standard you guys do.
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October 2022 by Sheena W
Connor was very helpful and extremely friendly while helping with a shipment I needed mailed out. He was a breath of fresh air while running an errand. Thank you!
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August 2022 by Fred Dewey
Laura did a fantastic job, figuring out what I needed and how to do it. I had 2 very complicated orders (4 3x5 cards to be printed in quantity, and about 20 large-format 24x36 inch posters. She got the job done efficiently, and packaged up the job impeccably. 5 stars, 2 thumbs up, and a promotion for her!!!
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August 2022 by Bobo Z
Went to this place on 07/31/2022 at noon for shipping some documents to USCIS. The shipping address was found directly from USCIS official website (FedEx, UPS, and DHL deliveries:USCIS Attn: AOS (Box 805887) 131 South Dearborn - 3rd FloorChicago, IL 60603-5517) and almost everyone around me or on the forum I knew shipped their documents to this address using Fedex service without any trouble. However, one of the two receptionists, he told me firmly that Fedex never deliver packages to an address with a box number because they don't have a key to that box. We were in shock but still politely ask him to check on their system to find a valid address which would work for Fedex and he refused to do that and repeated they don't ship to a box. This is so ridiculous and unprofessional! Then how did other people ship their stuff to this address by Fedex??????? We finally go with the UPS service.
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July 2022 by quistal
Printing staff so helpful and kind and were able to print something for me immediately, while Staples nearby has a 9 hour pickup time. Will definitely come back here for any of my printing needs!
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June 2022 by Constitutional Patriot
Useless
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January 2022 by Arce
“Connor” who works there is a pathological liar who claimed my package to send to Brazil ($150 value/4lbs) would cost $850…not only that but claimed to be a billionaire who bought his dream house and “bought” a butler, with 8 Jeep trucks and went to everywhere in the world except North Korea. He slipped up several times over his lies,Not only personal ones but the cost of the shipping.Terrible experience and very strange and bizarre, never heard so many lies in a 5min conversation. Then proceeded to tell me try UPSNeedless to say I didn’t use either service.
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April 2021 by Yang Li
Bringing in a package with a preprinted shipping label. Pretty quick and nice service
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February 2021 by D Fang Yee
After reading the reviews, I was alittle concerned about sending something out. (I was sending out a laptop for repair) when I called ahead the staff was very polite and clear about what they were going to do. I got to the store and this very kind women was there to greet me immediately. I showed her my computer and she got a special box with the padding already in it for me. The transaction was easy, and fast. (I don't know her name, but thank you. The day today is Feb 8th 2020, 5:47 pm)
