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March 2024 by Jenny Kellogg
Very personable and helpful staff. Spent quality time to listen and help ensuring that I left completely satisfied.
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March 2024 by Terri Brown
Excellent customer service. Staff was friendly, knowledgable, and patient offering several choices to find what I liked best. Great over-all experience. I love the comfort and feel it was well worth the price. I will be back soon. Thank you!!
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March 2024 by Alexandria LaClair
Excellent little shoe shop. They have everything you could need and the staff are polite as well as knowledgeable.
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March 2024 by Susan Heacock
Really appreciate the level of service and the way they use their assessment tools to find the best fitting shoes for me.
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March 2024 by Nate Prosser
Nice store, very helpful people
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March 2024 by lisa bayer
Excellent customer service! The foot scan system works!
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March 2024 by Robert Hopper
This is a great place to get properly fitted with the best products. I’m in my seventies and found a style that fit my age. This is my fourth purchase in as many years. The staff is always courteous and knowledgeable about their process and products.
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March 2024 by Michael Ellman
I love the service, selection and expertise as well as the computerized analysis of my feet and ankles. I wouldn't go anywhere else!
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March 2024 by Matthew Ehlers
I haven't bought running shoes anywhere else for a long time. Once you get your shoe fitting, you can easily grab a new replacement shoe. Took me 15 minutes. The store associates are efficient and knowledgeable. Great experience every time.
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February 2024 by Alex O'Brien
My favorite running store. Great staff, I am never made to feel that my questions are silly, and I never feel pressured or rushed when making a decision.
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February 2024 by Tony
Free state-of-the-art foot scanning tech coupled with excellent customer service makes Fleet Feet the go-to place in Rochester for anyone interested in finding perfectly fitted footwear for the trails, the gym, or every day wear. Highly recommended!
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February 2024 by Gordon Brown
Great service, excellent selection, good price.
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February 2024 by Meemee Nope
I went to the one in Victor. The sales people gave me a lot of attention almost to the point of too much. This guy was tying my shoes and trying different shoes. I tried to follow his recommendation but honestly I wasn't left alone with the shoes long enough. I felt a little pressured to hurry up and pick a shoe. I wasn't really a huge fan of going with a half size up like he recommended. In the beginning I did mention I wanted a zero drop shoe. I ended up going home with a shoe with quite a bit of a heel. They were comfortable but in the end I ended up being uncomfortable after wearing them for a week. I brought them back for an exchange at the one at this location. They didn't give me any hassle. I got an exchange and I'm very happy with what I got.
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February 2024 by Matt Geherin
Passionate and knowledgeable advocates for our sport!
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February 2024 by Adrienne Quintero
Great service, wonderfully helpful staff with no hard sale pitches.
