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March 2025 by Kev Nestler
Devin at the front desk was awesome, gave me recommendations for games based on my interests, went out of his way to find Astrobot for me, and let me know if Pro benefits I had no idea about since I hadn’t had a membership since like 2014. Bro is exactly what GameStop should do best
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March 2025 by s c
I went to simply to buy a physical game.
The person who rung me up tried to upsell me to a membership, I politely declined.
They then proceeded to ring me up, with the game + a warranty he added and quickly tried to throw in without me noticing nor did I consent to. I noticed the extra $5 charge. He was trying to slip it into the purchase for an extra little bit of commission. I then, politely again, asked him to take it off and he gave me some bs reasoning with high pressure sales tactic saying that people were claiming warranty all the time because discs were melting due to new discs being made out of recycled plastic.
Pretty shady practice, buyer beware.
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February 2025 by Stevie Raynes
closes early.. 745pm instead of 8pm
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February 2025 by Denny Halopka
Great place for games, both new and used.
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January 2025 by Sam Za
I would like to bring to attention some concerning practices regarding the management of this GameStop location. It appears that this store is being managed by the same individual, Chase, who also manages the GameStop in Brockport (which is closing down due to his poor management and shady business practices). I have observed unethical behavior, including the appropriation of high-demand products, which are then sold to local shops in the area. This conduct raises significant concerns about potential fraud.
I have already reported this issue to GameStop, and I encourage others to be aware of these actions. It seems to be only a matter of time before the company thoroughly investigates the extent of these activities, including the sale of products on the secondary market and any deception of customers. Given the severity of these allegations, I believe it would be appropriate for GameStop to take swift action, including considering his removal from his management role.
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November 2024 by Kevin Nestler (no.)
Update your hours. It is not open 11am on Sunday
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November 2024 by J Fox
I had the slimiest interaction here with one of the associates, I believe his name was Devon. He attempted to add a service plan to my bill without my authorization as well as overcharge me for a game I was trying to purchase. If I hadnt realized that the game was ringing up higher, i may not have noticed that he added the service plan. He gave me my total and acted like the service plan was a part of what I wanted. I explained several times that I did not want it before he finally took it off. I was firm but not rude in my interaction even though I was getting extremely frustrated.
After this point, his attitude toward me soured significantly and he also gave me a bit of a hard time about correcting the price of the game and my coupons from being a Pro Member as well.
I'm honestly wondering how many people he's done this to who were not paying complete attention which is easy to do if youre going in here with your child or a friend and just slide your card in expecting your total to include only the things you had said you wanted to purchase. Thats 80% of the reason why Im making this review just so other people are aware that this may happen.
I go to Gamestop frequently and have never had anyone attempt this before. This was the first time in awhile I have been to this location and honestly after this, itll probably be the last time if i can help it. I understand there are sales goals but this left a really poor taste in my mouth. I might have even considerer purchasing it if he hadnt just added it to my bill. His whole demeanor was really arrogant, condescending, and slimy. Like a stereotypical used car salesman, not a Game Stop Associate.
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November 2024 by Daniel Molina
This store try to sell me a PS5 Pro forcing me to get the membership and when I refuse to get it they refuse to sell the PS5 saying without membership they will not sell any PS5 and bla bla bla… don’t waste your time going to that store the personal is rude and unprofessional.
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October 2024 by Todd Thomas
I did not like it. The games are used and they delivered mine to me with the old cover and the disc marked with fingerprints. I would not recommend this store.
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September 2024 by Leverett Copeland
Only interested in up selling the customer. Warranties are not worth the headache. Had to get government assistance for reconciliation
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September 2024 by nathan
I went to sale a game the employee name Devon it’s bad dealing with customers he should not be a sale person put him to stock in the back or something cause he doesn’t know what he’s doing this dude told me he can’t give me cash for the game wanted to give me a Master card in GameStop website it says 3 options cash,Venmo, Mastercard I choice cash and Devon says he can’t do that so who’s wrong GameStop website for false advertising or the employee name Devon ? No wonder GameStop it’s going out of business yah people are a joke
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August 2024 by Francisco Vélez Martínez
Didn't found what I was looking for.
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July 2024 by Douglas Moore (Dewayne Douglass)
Gamestop has excellent products, and their online app is the best.
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April 2024 by Jimmie Rush
Sadly, places like this are ending and you can tell. It's usually empty except for the employees.
The service is good enough for what there bur there's no traffic so it's expected.
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February 2024 by I Am Jackpot
What can I say. This store gonna be empty soon.
