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November 2023 by Katherine
I just purchased my second Honda through Garber and absolutely love my new HR-V! Annie Bochno was amazing through the whole experience by answering ALL of my questions when I was making the decision to purchase right through day of pick up! I felt connected with her as she has a friendly & vibrant personality and she’s quite knowledgeable with all aspects of purchasing the vehicle, along with explaining all the features of the vehicle! I never felt pressured and felt respected at all times! Coincidentally, I found out that she was the one who sold me my last Honda almost 13 years ago. It’s refreshing to work with a true professional that takes her job seriously and also places the customer first! Thank you, Annie & the Financial/Sales Team for making me a happy & satisfied customer!!!
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November 2023 by Xiujiao Gao
During our search for a new car, we had the opportunity to collaborate with a few individuals, and I must say, Bob truly stood out. His professionalism, extensive knowledge, and exceptional patience made the car-buying process a breeze. Bob not only provided thorough answers to all our inquiries but also demonstrated a genuine commitment to finding the best fit for us as clients. I wholeheartedly recommend his services to anyone in search of a new car; he's an outstanding choice.
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November 2023 by Sandra Meade
Garber Honda was our only stop when it was time to purchase a car. Such decisions are not always easy...and Zach Andolesk guided us through the process with extreme patience and much kindness. Answers to our questions were articulated logically and thoroughly. And though we now already have our vehicle, he has made us feel comfortable being in touch with any questions. Everything worked beautifully--except there should be more than five stars!!
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November 2023 by Lisa Skender
Just leased a Honda Civic for my daughter and could not be happier with the service I received. Zach was wonderful! He was extremely helpful and very responsive. This is our 2nd car we have purchased at Garber and definitely won't be our last!
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November 2023 by Christel Curran
My significant other and I bought our first car together yesterday from Garber. Zach Andolesk went over and above what I would ever expect from a typical car salesman. He was able to work honestly with my family’s financial needs without uncomfortable haggling and helped my family drive away in a car that I absolutely love!!! Ryan helped seamlessly seal the deal without surprises or complications. I would absolutely recommend. Five out of five!!!
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October 2023 by Lindsey VaRo
Eddie at Garber Honda was a pleasure to work with. He was friendly with great energy. He consistently kept me updated throughout the process. I had a very specific vehicle model, trim, and color in mind to purchase and the team at Garber Honda went above & beyond to make this happen. Garber Honda was able to deliver my new vehicle in under 3 weeks where as other dealerships were saying it would take a few months!Staff from all departments were friendly and helpful .. they even went as far as walking me over to another department instead of just trying to verbally describe where it was located. Small gestures like this go a long way. Thank-you to Eddie and the rest of the Garber Honda family .. I love my new vehicle!! ?
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September 2023 by Paul Vanbortel
In April we traded in our 2020 Honda Odyssey for a new 2023 Odyssey. Morgan Leastman greeted us at Garber and expertly handled the entire sale. We received a very nice amount for our trade in, but the new inventory at the dealership was limited due to high demand. Morgan evaluated the upcoming deliveries, we picked out the color and model we wanted, and it arrived the following week. Morgan’s knowledge of the vehicle’s features provided for a thorough delivery, and we love our new vehicle.We love it so much that we decided to see how we could do with our 2014 94,000 mile Subaru Forester. We returned to Garber last week and repeated the process for a 2024 CR-V. We received a nice payment on our Forester and this time they had a CR-V in stock that met our needs perfectly. Again, Morgan handled the whole process seamlessly from start to finish. Even though CR-Vs are also in high demand, we were able to get some extras (floor and cargo mats, wheel locks, 3M scratch protection, trailer hitch) as part of the deal.We feel Morgan is professional, knowledgeable and fair.
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September 2023 by Carlos Alvarado
Recently I went to have my vehicle serviced at Garber Honda in Henrietta, NY. The Garber Team has an All-Star working for them In Service. Their employee, Jill in Service, was awesome. She did so many things right, it’s simply unfair to write only a few. Making sure a customer feels appreciated and cared for goes a long way. She was simply amazing. Please let her know that she is an asset to Garber and I appreciated her kindness and professionalism. Great customer care, hats off to her.
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September 2023 by Kary Blount
This dealership is highly unorganized and exhibits poor follow through and customer service. We were there for over 3 hours for a delivery. Our salesperson was transferred to a different a dealership and they gave us someone else at the last minute who through no fault of his own had no idea what was going on. Our brand new car had a chip in the door which was unable to be fixed while there. No one followed up with us regarding that issue as promised. We just spent $50K on a car and no one could bother to call within the first 48 hours to update us about the paint chip or check in about the purchase. Save your time and go to one of the many other Honda dealerships in the Rochester area.
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September 2023 by Tom Gavin
We haven't bought a new car in many years and Andrew at Garber made the buying experience a pleasure- we received a very low trade offer from Garber on a like new Infiniti Q50 and Carvana bought our car for $6000 more than the trade in offer from Garber - another surprise was all dealers tack money above sticker price now and give it a fancy term but in essence they are now charging above MSRPAgain Andrew at Garber was great - our CRV was ready for pickup and other than dirty wheels the paperwork process was easy and away we wentWe love our new Honda - thank you Garber
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August 2023 by Michael Cirrincione
I just picked up my first lease on a 2023 Civic Touring. My salesperson Ed Leno made the whole process smooth, easy, stress free and actually enjoyable. He stayed with me all day Saturday, working out every aspect to get the deal done. I got a great deal on an amazing car, and so far I couldn't be happier. I will definitely be dealing with Garber in the future!!! Thank you greatly to Ed Leno and the rest of the Garber family. It was a pleasure working with all of you. I will for sure recommend you to all my friends and family!!!!!
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July 2023 by Kara Mercurio
Zachary was absolutely amazing! He was so friendly and helpful and even stayed late just for me. I had been having a hard time finding a new car and Zach made the process a lot less painful. Rich was also fantastic and helped me out a lot as well, definitely go to Garber Honda, you won't regret it!
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July 2023 by Jillian Palisano
Great experience! We came from Buffalo to purchase a car and the Garber team made everything quick and smooth for us. Great deal and Zach was super helpful! As was Business Manager, Ryan Fox. I would purchase a vehicle from Garber again!
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July 2023 by Michael McMullen
Had a great experience purchasing a new truck at Garber Honda. Andrew Stein and Dan O’Brien were great. Everything went smoothly and quickly. No high pressure sales tactics just professional and helpful personnel.
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July 2023 by Jennifer Whiting
My family and myself have always bought our vehicles from Garber Honda. I have gone here for 19 years now myself. The staff there are always professional and courteous. They truly work with you to get your best deal. Brian Bender was my sales agent this time, and had assisted in my last purchase there. He crunched numbers along with his team to get me what I wanted at a price I needed. I wouldn’t go anywhere else. They treat you like family, not just a paycheck. Wonderful experience every time.