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February 2024 by Heavily Unarmed
Great service and excellent prices.
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January 2024 by Christopher Erbland
What an amazing business! Great people! Great service! I'll never go anywhere else.
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January 2024 by John Arnold
iPhone XS back glass replacement did very nice job. Also went in for a battery replacement. Front screen a bit loose/swishy after reassembly unsure if they reused the old adhesive. Minor nicks and scrapes around screen. Phone does not detect battery as “genuine“ apple part you decide if that’s a deal breaker or not. Really it’s Apple’s fault for allowing repair.
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January 2024 by ddd ppp
You do not want to fix anything here ! I paid for a battery replacement in order to fix my phone in store and even after 3 months of enquiry I did not get a battery ! They are not genius and they are not good business men either !
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November 2023 by israel figueroa
I stopped by today for the first time because my screen cracked. They are very courteous and friendly. Price for repair was cheaper than most and they did a great job. Will be going back if I ever have phone issues in the future. I truly recommend.
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November 2023 by S F (Snah)
A+++++ Great Customer service!! Honest and Reliable.. If they don't have what you need, they can order it. (Fixed three different phones)
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November 2023 by Katelyn Clawson
Genius repair is the most reputable place to go for Apple and or iOS repairs in Rochester. I’ve used them over the years for help repairing and even replacing some of my devices. Added plus - they are so nice and take the time to make sure you understand all your options! Thank you genius repair!
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September 2023 by Garrett Brindle
They had phone for 6+ weeks and said it needed a board repair. Took it to uBreakiFix after and they had the phone working in 5 minutes. Just unplugged a shorted 5g antenna….
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September 2023 by Chad Hotchkin
Awesome service.Quick quality repair on my wife's Galaxy S23 Ultra. Would highly recommend. Will definitely return for any future repairs.
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September 2023 by Joe Ibbetson
8/31/23Logan, at the Rochester office, was a breath of fresh air in the electronics repair world. Excellent customer service! The problem with my Samsung phone was quickly determined and a solution was arrived at. 5 Stars!Thank youJoe Ibbetson
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September 2023 by Keri Getz
My son’s Nintendo 3DS wasn’t charging and we were headed on a 24 hour round trip road trip. I NEEDED this kid to have a device! Lol After poking around YouTube and self diagnosing it with a faulty charging port, I took it in to Genius Repair on Jefferson Rd in Henrietta. They took it in the back and within 5 minutes, it was returned to me with the advice to try an original charger as he didn’t think it was the 3DS at all, but the aftermarket charger. I appreciated the integrity and friendly staff so much. And I REALLY appreciated the silence in the car while my kid played the heck out of that miraculously healed 3DS. Thank you!
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July 2023 by DAHAPPET
Made repairs Apple said was impossible for a small fraction of the price, fast and professional. Highly recommend!
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July 2023 by Vitoandolini
We put a bandaid on the problem unfortunately I have to buy a new TV had communication been in tact I would be more subjective to understanding but once you notice the crack or defect knowing that I was under the impression I only needed a back light at the consultation made me feel like I was mishandled...
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June 2023 by Matthew Christensen
I’m from out of town and cracked the screen of my iPad. Luckily, the crew at Genius Repair came to my fast and friendly rescue. It was affordable and had my device back in about two hours. I absolutely recommend them.
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April 2023 by Erik Nielsen
My daughter's iphone screen needed to be replaced. From a suggestion of a colleague of mine, I went here, after being traumatized with 'sticker shock' from the cost quoted to me by the 'manufacturer's' store in a certain mall.I was happy to see that my friend's recommendation to come here was the correct one! Clean, safe and professional! Not to mention the price was reasonable! I will definitely comeback with similar repairs should the need arise!
