January 2022 by l turner
Unfamiliar with commercial insurance products, I spoke with Tom, at Greece Insurance 2012. Tom was mentally occupied with his son's upcoming wedding and that was the focus of his conversations. I was trying to insure a small commercial brick building near downtown and lease it out. Unbeknownst to me, Tom sold me a "SFVW or "something" policy for $1,200.00 covering sinkholes, volcanic eruption, falling objects. etc. It did not provide for any of the common concerns such as theft, vandalism, glass breakage, malicious mischief, etc. When presenting a claim for vandalism Tom pretended to not understand why it was denied. The Underwriter informed me it was due to the coverages I'd selected under a "SFVW Policy. They were in fact selected by Tom and the most unnecessary coverage needed in my area. There was no apology, just a calloused disregard. I felt "hustled, manipulated and duped. They will NEVER get a referral by me! I warn anyone proceed with extreme caution. Better yet, don't use them!