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February 2024 by Tabitha M.
a lot of selection choices but super cluttered, nothing is really sorted. the staff is nice! and they go to tora con every year as well, prices seem a little high for things you could probably order on a third party site though but the value of products is not awful
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December 2023 by Tyler S.
I really want to like this store but the unwelcoming staff make it hard. I've got young children, old enough to read, that are currently finding their way into the anime world. This store has everything they're currently interested in and they loved spending time here but when they're being looked at with disgust as they push the button next to the "Try Me" tag on the toys, being told not to do so passive aggressively in more words than are necessary is uncalled for. I get it, neckbeards are a part of the anime world. It's a shame this employee in particular is actively working against what is already viewed as a niche community rather than welcoming in new comers
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October 2023 by Lee Gilman
Hammergirl Anime is a highlight of my visits to the Rochester area to see family. The store (and selection) is larger than other anime shops I've visited. Huge selction of manga and anime trading cards, a pretty good selection of anime goods (figures, apparel, keychains, posters, etc.), but a rather limited selection of DVD/Blu-rays.Some items are of the "blind box" variety, where you don't know what character you're getting when you buy it. Others, however, have already been opened so there's no surprises.Manga has competitive pricing, DVD/Blu-rays can often be found elsewhere for cheaper, though. Most items are for the more popular anime franchises, but you can stumble upon something rare now and then.Anime-focused stores are rare, and even rarer are the ones that are large and have staying power. Hammergirl Anime has been around for awhile, and is easily the largest such physical store I've stepped into. Anime fans in the area should definiely take some time and browse their wares.
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October 2023 by Wrench F1ak3t
Has some ok stuff but is extremely over priced most stuff you can still find in stores and they mark it up 10$ or more on cheaper items staff were very dismissive visited this place early 2022 and has changed alot since
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September 2023 by Juli Star
Considering there aren't any other anime stores around, hammergirl is pretty great. Been going here for 5 years with family and friends, never had any 'bad' experiences besides being rushed out at closing time haha. Expensive as expected but always lotsa fun just lookin around. ♡
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September 2023 by Not Dracula
Have gone in twice.First time, I swore i'd never go back. I get that employees will have things they like and things they don't but I walked in ready to spend about 800 on things and after i asked a few questions, that went down to about 20 bux. Each question was answered with, "Why should I bother to learn about this stuff when I just work here?"Second time, I went in ready to spend a few hundred. I asked a couple of questions to the 2 employees there. Was fed a bunch of very bad information from what seems to be a couple of folks who want to sound knowledgeable and "well, actually..." folks.That's not customer service, it's gatekeeping at its worst.Won't be back. You shouldn't go either.
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August 2023 by Kelly Kim
The employee with the pink hair has bad customer service. I asked them a simple question and they seemed so annoyed by it. Seeing the others review I’m glad I’m not the only one who feels this way about the employee. Overall the store is pretty neat! A lot of selection with characters you don’t often see. I say the price is pretty fair because most of it is imported from Japan.
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August 2023 by J W
Fantastic experience with both fun and knowledgeable staff that gave me many recommendations for future reading and watching.
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July 2023 by mittsy
idk what's been going on with this store but every time lately that I've shopped here I've immediately wanted to leave. I feel unwelcome and anxious shopping. No one says hello, the couple most recent times I asked for an item that was online but in the back they told me they just weren't going to go look. It's dead silent aside from if they bother having an anime playing. Today I went and bought some cards and the person that didn't even talk to me when checking out. Why do I even bother driving 2 hours out here to be treated like garbage
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July 2023 by CinnaBear21
I'm good. I'll shop online for my anime and manga merch since that's the message this store sends me. The stuff in this store is too expensive and isn't worth dealing with an asocial cashier. I've felt this way when I was a teenager years ago, even - it's not a store that's friendly and welcoming to customers. Thought it would've changed, but it hasn't.
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June 2023 by Chantal L
Great prices. Friendly knowledgeable staff. I'll be back!
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May 2023 by May Tapia
Super good manga selection, including some danmei novels & a decent BL section. I come in all the time to look at their discount/used manga shelves and I've picked up so many gems there, always something new! Lots of other cool merch, figs, etc. The staff are friendly, and if you're keeping up with a specific series they'll even hold copies of new issues if you ask.
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April 2023 by Zach Wilkinson
Like a permanent dealers' hall installation.Missing the opportunity to go further with items or amenities that don't transport well, like arcade games or other akiba phenomena.
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April 2023 by James P.
I've only been in here a handful of times, but I really enjoy their selection of video game themed T-shirts, backpacks, and hoodies!
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March 2023 by Marissa B.
Very happy with the service we received at Hammer Girl Anime. Went to get a birthday gift for our son and we could not find the item. Showed the employee working a picture of the item and he went out of his way to get this for us. He explained some of inventory was in boxes due to returning from a convention, but he would look into it. He sent a picture to the manager who confirmed they had the item and he went into the boxes to grab it for us. He really made a huge difference for us, as this was the only thing our 7 year old wanted for their birthday. The employee was so helpful in answering any questions we had and made our experience pleasant. The selection at the store is great and we enjoyed browsing the variety of products. Will be shopping here again!
