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October 2023 by Nina Hough
Went to Heritage this weekend to try on our wedding bands to see how they fit. Staff are so welcoming and friendly. We had a lot of laughs. I have purchased several different pieces of jewelry from here and will continue to comeback in the future. Customer service is top notch.
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September 2023 by Aarin Major
Alec was amazing to work with from the start. I was purchasing an engagement ring and had no clue what to get. He made it very easy and I found the perfect ring. Will definitely come back to work with him in the future! Thank you to everyone at heritage.
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August 2023 by Katelyn Romanowych
After purchasing multiple chains from other places, I finally made a stop at Heritage (which I should’ve done first, but it’s about 30 mins from where I live). It was worth every second and the drive to work with Tyler, who was super knowledgeable on the product I was looking for, and didn’t hesitate to do additional research.My product came in faster than expected, and was exactly what I ordered. Highly recommend!
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August 2023 by James Jewett
I dropped off two watches with Tyler, a classic watch that was given to my father in 1964 that needed some restoration work and a watch given to me as a gift 18 years ago from my kids, which needed some internal work done. I can’t begin to tell you the effort that Tyler put in to find someone that would be able to complete the work for my fathers watch. He kept running into road block after road block trying to exhaust every possible avenue for me so that i could have my fathers watch returned to me at least wearable. He is absolutely amazing at his work, and i would not hesitate to ask for his help at Heritage jewelers again in the future. I am happy to say he was able to get BOTH watches repaired for me, and both watches repair costs were very affordable. THANK YOU SO MUCH TYLER!!!
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August 2023 by Tracey Sicurella
I've been dealing with heritage for 10 years. My engagement ring has a bigger diamond with small diamonds around it. Then my husband got 2 rings to go on both sides, again with many small diamonds. Little did we know when we got it I would be going back every 2-3 months to have the small diamonds replaced. I understand it's all covered under warranty, it's just an inconvenience to keep going back. Yes, the staff is amazing. I asked about a solution and $2-$4,000 to upgrade. Not spending any more. Wish there was an easy solution ?
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August 2023 by scott romero
Had heritage make a custom engagement ring for my fiancé & I couldn’t have been more pleased with the ring and staff. Tyler was our rep and he was amazing!! Every employee that we’ve worked with in the last couple years have been great!! Especially now, where it’s hard to find good staff - everyone there has both knowledge and excellent customer service.. Anytime I go to other jewelry stores, I have a bad experience.. NOT at heritage!! We purchased several other items since then & happy with the products and prices.
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August 2023 by April Keegan
I had my diamond engagement ring reset from a prong setting to a bezel setting so I could wear it at work (Healthcare worker). I was amazed at how well it came out. I sent Tyler a picture of what I wanted and it somehow ended up looking even better than the picture! I can't stop staring at it and I'm stoked to be able to wear it all the time and not just on the weekend!Also the entire staff at Heritage Jewelers are just the sweetest and they share your excitement with you. It was a great experience overall!
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July 2023 by Daniel Schwab
It was a pleasure to work with Tyler. He was able to help me see different options with clarity, and once I came to a conclusion he never questioned my judgment. As a result, the engagement ring was perfect for my fiancée, and the custom wedding rings we designed were unique and beautiful. I never imagined we would have the custom ring option – it enabled us to symbolize in our rings what God is doing in our marriage. By and large, Heritage Jewelers was very fair with their pricing and prompt with their delivery.
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July 2023 by Sav Kell
I cannot speak highly enough of Heritage Fine Jewelers. Alec and my fiancé met up several times to create the perfect ring for me and exceeded my expectations!Although I was not involved in the purchase or build of the ring, my fiancé was highly impressed at how knowledgeable and patient Alec was during the entire process.All of my jewelry is from Heritage Fine Jewelers due to their quality and honesty. Thank you again to the Heritage team and Alec!
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June 2023 by Harley Riley
Tyler was extremely knowledgeable and helpful.Our son is in the Army and asked us to find an engagement ring for him as he was not able to shop for himself, a lot of pressure put on us with such a huge responsibility.Tyler explained the options and the pros on cons to help us make a decision on the right ring — the result, a very happy and engaged couple.A HUGE Thank You to Tyler and the whole team at Heritage Jewelers!!!!
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June 2023 by Christian Lape
I did not make a purchase but I was looking to sell, if there is anyone to speak with ask for Tyler, he was respectable and and 100% honest about what I'd be selling it for and what my options were. Transperancy in a business is a true great quality, especially whe they have an employee giving you honest answer! Would recommend doing business!!
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May 2023 by Ronald Johnson
Alec helped my fiancé and I with our wedding bands, along with a custom necklace for our wedding day. It turned out absolutely perfect, cannot wait to see my beautiful bride in it on our wedding day!Great customer service and easy to work with for the custom piece. Will definitely be getting any future piece with Alec and the great staff at Heritage Jewlers!
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May 2023 by betsy kubiak
Though we have been doing business with Heritage for many years, the customer service Jim and Alec provide continues to be second to none! Their custom design creativity is exceptional and their repair and resizing work is completed by a support staff of talented and dedicated jewelers who give their attention to detail so that you can continue enjoy all your precious jewelry for many years to come!
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May 2023 by R. Marcinak
Purchased a diamond .70 D color SI bezel necklace setting for Mother's Day - paid in full when ordered. It was ready 6 days after Mother's Day. I am grateful to have it and pleased the transaction is completed. Thank you.
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May 2023 by Dylan Toteno
Tyler was great. I went to Heritage for an engagement ring for my girlfriend. Tyler helped me with everything from choosing a great diamond and having the ring custom made. He knocked it out of the park!
