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February 2023 by Google user
We frequently go to this store and when we need help there are some really good knowledgeable people who go above and beyond. Problem is sometimes we can't find help without scouring the store. The last in plumbing and last time in faucets the guys were amazing!!!
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May 2022 by Fran Dunbar
We frequently go to this store and when we need help there are some really good knowledgeable people who go above and beyond. Problem is sometimes we can't find help without scouring the store. The last in plumbing and last time in faucets the guys were amazing!!!
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July 2020 by Pam Steele
Awful place to work!!! ZERO appreciation. RUDE and impersonal managers. TERRIBLE pay. Expectations TOO HIGH. And NO accountability. Oh, and it’s FILTHY (just because it’s a home improvement store doesn’t mean it has to be disgusting.) 0/10, do not recommend. 0 stars. Thumbs down.
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June 2020 by Julio Ahumada
Home Depot wanted to charge me $79 to have an item shipped to their store. Their own store. Not a special order item a $300 garage door that they offer online. Up until now they were my go to place for DIY. That just changed. I easily spend 6K plus annually
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May 2020 by Jon B.
Stopped in over the weekend to pick up some flowers and new planters. Located on Jefferson it's easy in and out, store was busy at 9:00 am but to be expected with the Memorial Day weekend. The layout is easy enough to navigate, they have greeters (which I appreciate) in case you need directions. Found what I was looking for, and some extra items I needed that were priced right so felt like I scored. Lines at checkout were a little bit long, but marked well due to the pandemic, so ok in my book. I only use the garden center, however my handyman uses this store for household repair items and never has a problem finding what he needs. Will be back when I need more garden supplies, definitely recommend this home goods / repair store.
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January 2020 by Gail K.
Recently had a terrible experience here. Was looking for lighting and waited 45 minutes, while being ignored by multiple employees. When I politely approached one he was extremely rude and disrespectful! I left and went to Lowe's, where I thankfully received prompt, courteous service.
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December 2019 by Azulay Shimon
Very good place. 5 stars
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September 2019 by Michael N.
Associates were friendly very helpful and found what I needed to help fix up my bedroom. Wasn't too expensive either
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September 2019 by Shannon B.
This store has very poor customer service. I had an awful experience in the nursery department with a very unfriendly associate who had such a nasty attitude she should not be working in a customer service position. I needed help loading my car and was told by her to do it myself. I told her they helped me in the past and ask her to call for help and the person on the phone said to do it myself. I left and went to Lowe's where I was treated with respect and friendly assistance. This is not the first time I've been treated poorly by associates at the Home Depot. There seems to be a lot of people who 'work' there and it's always very difficult to find help and when I do it comes with resentful attitude. I will be shopping at Lowe's moving forward.
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August 2019 by Holly M. Badger
love how people try and help
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June 2019 by Darren S.
I think thos is my 2nd home I'm here all the time. The staff is friendly and always helpful. The prices are good along with services they offer
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June 2019 by Camillia Thomas
Re-Hiring former employee for seasonal work.................white employees can be seasonal, while black employees never get a call back........Joyce in HR at the Henrietta,NY local store is prejudice
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May 2019 by Jen R.
"If you can build it we can help." Kids it's a home improvement store. They have just about everything for kitchen and bath fix ups, lamps, when it's that time of the year Grills, Christmas Trees and stuff and plants, flowers and herbs galore. Staff is pleasant and helpful enough. My only issue is actually knowing where the entrance/exit door is.. it's minor. They do have great sales and all kinds of fun stuff for your projects. I got my power tools and drill bits here, flowers and plants as well. They have their own lot. I'll be back
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December 2018 by Marilyn Adams
Appreciated the attention from Jorge. He stopped...asked if we needed help...and called another location when he realized that his location was out of the particular item we were looking for. Patient...kind...respectful and helpful. That's what real customer service is all about.
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December 2018 by Khoa L.
This location is really close to where I live, so I usually go here for quick household errand needs. The parking lot is huge, as usually is the case for most Home Depots. I needed the snake for clogged drains, and it's $2.5 in aisle 10, works great. Service is quick. They have self-checkout stations. The staff was very helpful.
