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February 2024 by Paul Harkin
We've used H&R Block for years and have been very satisfied with the service.
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February 2024 by Tasharra Moore
H and R Block has been a great service to me for over 18+ years. Fees are getting expensive though.
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November 2023 by E Shae’
I am not understanding why I made a appointment for walk ins to be taken Care of before me. And I am not the only one here right now that’s having this same problem. It’s ridiculous and this is why I will continue to do them online without the assistance of them. Very unorganized
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April 2023 by Nancy Napoli
Quick turnaround time at the very end of tax season. Everyone was very pleasant and took the time I needed to explain all the questions I had. Super simple process.
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March 2023 by Juliana Holbrook
Andrew is professional, efficient and easy to work with.
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January 2023 by Mara Ortiz
Came in today per usual tax year, this is also my original location/office where I file my taxes for more than 7 years now with H&R block and they always exceed and excel!!!. At this specific location Amy the front desk secretary did an awesome job greeting me as soon as I walked in very friendly making sure I was taken care of all the way through my entire appointment 100% even after I left and called in with questions she works very very hard and I appreciate her so much!!!, and then Senior Tax Pro Mary Jo did my taxes and she did an absolutely amazing job getting me the most of my refund securing my refund and making sure I got nothing but the best from H&R block!!!, thank you all so much for the great services and for always going above and beyond customer service and experience I am so thankful for you all!!!!!!. I recommend them to all friends and family and will never leave their side.
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April 2022 by Jessica S
Arrived on time for the appointment, tax professional was 1 hour and 15 minutes late. She then refused to look at documents pertaining directly to our tax question, refused to even listen to the question, and dismissed us in less than 10 minutes because she had other clients waiting (of course, that's what happens when one is 75 minutes behind schedule).I understand things take time and pressure builds around tax time, but being disrespected and then dismissed without an answer, after patiently waiting over an hour was too much. Icing on the cake- we had already paid for this year's return.The young ladies in the front office were kind, apologetic, and rescheduled us with another tax professional who they promised would take better care of us. They kindly apologized 6 or 7 times during the 75 minutes we were waiting.
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April 2022 by Linda Decker
I was satisfied with my return, and the assos. that worked with me. I did think it was rather expensive (270.00). The most I have ever paid for a return. I realize the more complex a return is, the more you have to charge,but it didn't seem complicated to me.
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March 2022 by Bonnie Morales
Arrived at 3:50 p.m. to this business, which says it accepts walk-ins, only to find out that my walk-in was not going to be accepted and that I would have to schedule an appointment. If you do not accept walk-ins do not advertise that you accept walk-ins. I was told that they don't have people just sitting around to do taxes, well news flash from January 1st until April 15th that is literally your whole job is to do taxes.Have used h&r for ten years, and am considering using another tax company. Noticed drop off servics we're advertised, however was not offered as an alternative to the walk in refusal. If they're not going to ask for my business, I'm not going to give it. After saying 10AM won't work for me as I have to work at 11:30 to 3 different days at 10am their solution was to send me to another location when their office opens at 8AM. If I have to go through the hassle of going to another location, I will just take my business to someone who actually wants it.
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March 2022 by Space Bunny
Working with my rep was amazing, everything went quick, easy, and all my questions had been answered.
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March 2022 by Debbie Haskins
Drew is very knowledgeable and personable. He is efficient and yet, thorough.
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February 2022 by Xio C.
Came in today per usual tax year, this is also my original location/office where I file my taxes for more than 7 years now with H&R block and they always exceed and excel!!!. At this specific location Amy the front desk secretary did an awesome job greeting me as soon as I walked in very friendly making sure I was taken care of all the way through my entire appointment 100% even after I left and called in with questions she works very very hard and I appreciate her so much!!!, and then Senior Tax Pro Mary Jo did my taxes and she did an absolutely amazing job getting me the most of my refund securing my refund and making sure I got nothing but the best from H&R block!!!, thank you all so much for the great services and for always going above and beyond customer service and experience I am so thankful for you all!!!!!!. I recommend them to all friends and family and will never leave their side.
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February 2022 by Thomas Smith
Very friendly and always trying to help us when filing explaining things to us
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January 2022 by Ashley Burgess
John A. DeRosa is hands down the best! I'm not sure if he works at this office but I hope he sees this. He is very knowledgeable and very professional and knows his stuff. He is also very friendly and had such a great attitude. He was very quick to reply to me via email on questions I had and his replies were very thorough. I would highly recommend seeing him. I want to thank you again John for helping me with all of my questions and concerns. ?
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July 2021 by Betty Huston
Everything I needed to know about my taxes was explained to me in detail.
