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February 2024 by Mary Reyngoudt
I just purchased a Honda for the first time. I have been driving Nissan's for 15 years but decided to try a Honda CRV. Jasmin was very helpful when I explained the type of vehicle I was looking for - certified used with low mileage and 2 - 3 years old. She provided me with several different options and made the whole buying experience a positive one. I really appreciate all of her help and her kind, knowledgeable manner. She helped make the whole car buying experience very pleasant.
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February 2024 by Raphaele Kuhn
Everything for my service appointment was done as promised. Jim was very helpful getting my loaner car ready and keeping me updated on the status of the service. Great customer service.
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February 2024 by Kaylee Bernard
I was so happy with my new CR-V hybrid! Jasmin in sales went above and beyond to make the whole process simple and enjoyable! She was so helpful and answered all my questions! Definitely would recommend Ide Honda if you are in the market for a new car!
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February 2024 by Joel Cornell
Everything was great. Brought the car in and they took it in immediately and service was completed quickly.
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February 2024 by Robert Bray
Recently purchased my 2023 Ridgeline from Brad Constantino. The whole experience was professional and easy. Brad made my wife and me welcome and answered all our inquiries. This car buying experience was the easiest we ever had. I highly recommend Brad and the team at the IDE dealership.
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February 2024 by Victoria Waud
I went to Ide Honda on a Friday afternoon to test drive a CRV after I had found out that my previous vehicle needed a repair worth over $2,000. When I say that I was BLESSED to have Jasmine R. as my sales consultant, that is not an understatement in the slightest. She immediately was warm, welcoming and bubbly. Given that this was my first "big girl" vehicle purchase, I was worried that I would feel pushed to make a decision too quickly or that I wouldn't be given all the information I wanted before buying. Jasmine exceeded my expectations in ensuring that not only all my questions were answered, but I was met with immense flexibility and care - even after work hours. She gave me her personal cell phone number, and was extremely responsive to texts and calls. If she didn't know the answer to my question herself, she would reach out to others in her department and get back to me in a timely fashion. This shows immense dedication and conscientiousness to her customers. She also was willing to accommodate my dad's work schedule since he was helping me in the car search, and truly just wanted to make sure I was happy and comfortable with my choice. Once a decision was made, the finalizing process was efficient and painless. Paperwork was all done within 2 hours and I was driving my car home! Overall, I would recommend my experience with Ide Honda to anyone that is in the market for a car and Jasmine is the sole reason I would!
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February 2024 by Harold Reuter
Chris did a great job on servicing my vehicle
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February 2024 by Charles Thomas
Ide Honda Service is the best in the Rochester area, especially "Jim" at the service desk. He greats me politely with a smile, treats me as if I'm the only one there for service and is always helpful resolving any unique issues with either my 2009 Odyssey Van or 2021 Accord Hybrid. The actual service is always excellent, completed in a reasonable time at a fair price and the autos are always left clean after service. Honda Corporation should be very proud of how the Ide Dealership represents them in our community.
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February 2024 by Jeff Cavallaro
Efficient and excellent service.
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February 2024 by Karen and Dennis
The folks at Ide Honda are always kind and ready to help!
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February 2024 by peter frary
We have dealt with Jim several times and he has been very helpful
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February 2024 by WXXI Gallery
Big shout out to Emerson Benner at Ide Honda! He worked through the process to help me find a good deal on a Honda Accord. Emerson is kind and follows through with all our questions as well as all the details of the transaction in a professional manner. Thank you, Emerson.
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February 2024 by James Cleveland
Great service as usual. Have been a happy customer for well over 12 years. Jim Milella in service is the main reason we keep coming back. He really is excellent, this is our third Honda. One hundred percent service arranged with JimMilella.
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February 2024 by Marilynn Kellogg
Excellent service! Joshua was able to get to the bottom of my problem and advised me on what I should do to remedy the problem brought on by inept service at another repair facility.
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February 2024 by Steve DeTaeye
First experience with my new car in Ide service. Not a single issue better service than I’ve had elsewhere