Jackson Hewitt Tax Service in Rochester is known for providing professional and reliable tax preparation services throughout the year. The business offers expert assistance with federal and state income tax returns, ensuring clients receive the biggest refunds possible, guaranteed, or they pay nothing. The staff is friendly, knowledgeable, and dedicated to making the tax filing process quick and easy. Many clients appreciate the affordable prices and the variety of included perks, which add value to the service. The location at 2300 East Main St - Merchants Plaza is appreciated for its clean environment and helpful staff, with some clients highlighting specific team members for their excellent service. Long-term customers have been using Jackson Hewitt for over 25 years without complaints, showing strong trust and satisfaction. New clients find the appointment scheduling straightforward and the service efficient, often with returns filed and refunds received within a week. The company is also available for year-round support and offers different filing options, including online services. Overall, Jackson Hewitt is seen as a dependable choice for those seeking knowledgeable tax help at a reasonable cost, with many clients returning year after year.
Very pleased with how well my experience was. The woman helping me explained everything to me as we went along, she was very professional and pleasurable.
April 2025
My taxes were prepared by Beulah. She was thorough, professional and explained every step of the process. Very impressed with the service, the price and will definitely be a repeat customer.
March 2025
Been using Jackson Hewitt for over 25 years and no complaints. Beulah did our taxes this year and was great. We'll continue going there in the future