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April 2024 by Mary W.
I went to Jackson's to buy a carrot cake for my coworker's birthday. Carrot cake happens to be his favorite, and I personally love the carrot cake from Jackson's, so I made the trip across town to give him a special birthday surprise. At the bakery, I asked the staff to write "Happy Birthday Curt" on the cake. They showed it to me from a distance and I said it was fine. However, to my surprise, when I returned to the office and opened the cake to celebrate, it was clear that the staff had missed the mark on their "penmanship", to say the least....
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April 2024 by Drew E.
Love love love this place such a hidden gem in Rochester! The butter cookies are amazing and we love their almond paste Keuchens. I'm sure all of them are good. I splurged this time and got 2 cakes they weren't as good as the other things but still better than most people's baking! We live over 2 hours away, and the bakery was about 45 minutes round trip extra as we weren't that close but we made the drive just for this stuff! Always a must go if in Rochester!!! Large cookie order ($32.50) Cakes ($9.50) x2 Almond paste Keuchens ($10) x2 Mini carrot cake, mini pineapple upside down cake, and raspberry coconut square ($8.75 total) Total $80.25 Family owned and run for over 20 years!
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March 2024 by Barry Moore
Not much to look at but the food is amazing an done to
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March 2024 by James Carr
I bought 2 Eclairs . Very yummy ?
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March 2024 by Matt tS
Not bad! Very mom and pop type of cookie joint. The peanut butter cookies were great and so were the chocolate chip. The fudge cookies were OK, but they'd be even better with Hershey chocolate kisses in them!
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February 2024 by Nicholas Maggi
Great people great
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February 2024 by Chuck Lind
Been getting Birthday cakes here for nearly 40 years - we love this place. Their buttercream frosting to us is perfect - just the right level of sweetness and texture.Parking: They share the parking with other businesses. It can be crowded - but we've always found a place to park.
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February 2024 by Rochester Resident
I had heard such wonderful things about this bakery. I decided it was about time that I try it. I went on a Friday at 2 pm.I had a terrible experience. I was the only customer. A staff member was on the phone taking an order. I heard voices in the back. I waited for at least 10 minutes and no one bothered to acknowledge my presence.Additionally, the cases were empty. There wasn’t much of anything to buy, just a few pre-made boxes of cookies, 2 small cakes and a few pastries. I was shocked that there was not a larger stock of baked goods available.After being completely ignored and not happy with the selection at all, I walked out.I will not be returning.
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January 2024 by Kari Hdz
Y 1st time here. I had the carrot cake. I was told is was just carrots so I wasn't sure about but tried it and it was absolutely delicious. There's so much shelf space that the selection seems Limited but not at all. Parking is the only ?But over all a Great bakery!!!
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January 2024 by Cheryl A Bazil-Vasko
I was so very pleased with the beautifully decorated carrot cake and cupcakes that I ordered for a surprise 70th birthday party. Everyone raved about how delicious they were. The birthday “boy” (my husband) normally does not like cupcakes but really liked these. Thank you Jackson’s!
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January 2024 by Michelle S
My family loves Jackson's Bakery. All the pastries & desserts are always fresh, beautiful presentation & delicious. Customer service is top notch!
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December 2023 by James D.
This bakery is amazing I've never had anything here that wasn't amazing. I've been going here every time I visit Rochester for the past 39 years (I ate there as a child 40yrs ago it was great then too)....... My mom worked there as a teenager back nearly 50 years ago and it was equally as good then. the smile cookies are my go to and I can never get enough of them. I am planning a trip to NY this summer 24' I plan to visit the bakery every day.
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December 2023 by Mary Kostiw
always
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November 2023 by Gale Alhart
I have gone there for years but last 2 times very disappointed in quality of the product. Very skimpy on toppings and fillings now. New owner?? Prices sky
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September 2023 by Bobbi McBride
Cookies were delicious, bakery clean, employees helpful and friendly.
