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December 2023 by Susan Simpatico
Brittany is the most personable and down to earth person to deal with. She is helpful, honest, and full of great ideas. She actually remembers you and strikes up a conversation based on what you talked about on the previous visit--without checking any notes. I brought my 54 year old (yes, 54 yrs old!) diamond engagement ring in for a professional cleaning (never had one done), and a rhodium dip. They repaired the six prongs and cleaned and dipped my diamond -- it looks brand spanking new!!! I am over moon happy with the results. The cost was very reasonable, as well. I highly recommend JF Jones Jewelers for all of your jewelry needs.
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November 2023 by Patricia Kehrer
I periodically take my rings in for a cleaning and the ladies at the front counter are so nice! They know so much info and are always helpful.My rings come back shiny and look brand new.
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October 2023 by Kyle Karst
I was initially quite nervous and overwhelmed about starting this process, but Brittany made it incredibly easy for me. She was not only reassuring but also provided excellent ideas to help me choose the perfect ring. Brittany's extensive knowledge of diamonds was evident, and she had a remarkable ability to explain it in a way that made it easy for me to understand. She is down-to-earth and highly professional, and she's willing to accommodate different payment options. I wholeheartedly recommend JF Jones Jewelers to anyone, whether you're uncertain about what you're looking for or if you have a clear vision in mind. In any case, you'll leave the store feeling happy and satisfied.
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July 2023 by Anna Wright
Cannot say enough positive things about our experience with Brittany at JF Jones. My fiancé and I went in to discuss wedding bands as well as fixing the prongs on my heirloom engagement ring. Brittany spent lots of time with us, was patient with all our questions, pricing was very upfront, and she helped us feel extremely comfortable without any pushiness whatsoever. The end product that we selected is stunning, and the work was very quick - back in a week or two whereas other places quoted us 4-6 weeks. I highly recommend JF Jones for your jewelry needs in Rochester!
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July 2023 by Nia Milan
10/10 was a great experience. It’s rare that men wears an “engagement band” but I found the best engagement ring for my fiancé with our engagement date engraved. We had a great time trying different rings on and finding the right ring to suit my fiancés lifestyle. Thank you again so much!
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June 2023 by Barbara F
I very rarely give any place a 5 star but Brittney deserves it. JF Jones has been my jeweler for over 30 years. I took my daughter's boyfriend (now fiancé) here when he started shopping for a ring. Brittney was so helpful and answered all of our questions with no pressure to buy. She was very up front about pricing and financing. He decided to use an heirloom diamond in a new setting and Brittney made sure the diamond would work in a new setting. When we picked up the ring it was beautiful. It was perfect. Brittney seemed as excited as I was about my daughter's upcoming engagement. Thank you Brittney, for every thing. ❤️
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May 2023 by Brett Baker
JF Jones has some of the best customer service I’ve ever had in a jewelry store. Brittany is fantastic and really knows what she’s talking about (not to mention she has an incredible hand chosen selection of natural diamonds). JF Jones does all of their work in house, repairs and custom work have the highest quality detail paid attention by their master jeweler. If you are looking for the spot to get your engagement ring or next piece of jewelry look no further, you will be blown away by the service and quality at JF Jones.
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May 2023 by Corey Capstraw
Went in to get my wedding band . Brittany was great and very patient as I was trying on multiple things. Ended up ordering a custom ring that should be here in a month , can't wait!Thanks again for the gift bag!
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May 2023 by Jayme
I cannot say enough about my wonderful experience purchasing my and my fiancé's wedding band from JF Jones Jewelers! They are local and family owned for 95 years. There is a VERY good reason they are here.I was taken care of like family. The band I wanted wasn't anything crazy but the care Brittany gave to make sure that I got the perfect match to my engagement ring makes it so special. She literally took the measurements of my engagement ring with a digital caliper to be sure my wedding band would match. THAT is an exemplary and caring jeweler!Not only that, my fiancé is quite particular about the ring he would wear. He quickly spotted a handsome titanium piece that he's very excited to wear!FYI: They also do Rhodium re-plating on rings with Moissanite.We will most certainly be purchasing more jewelry from JF Jones and we're so happy with our experience with their whole team!
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April 2023 by Shellie Clark
Brittany and Jones Jewelers are the best! She worked with my fiance and I to choose the perfect rings, listened to exactly what we wanted and helped us find it, and even had my ring sized and ready over night. Perfect experience to top off an amazing day!
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March 2023 by Karen Zenkel
My husband, Bruce, and I came to JF Jones to have my wedding set appraised by Brittany. She was so pleasant to work with and explained everything to us. We will definitely be back in the future for other needs and future purchases. It is wonderful working with honest people that make you feel important and not just another customer.- Karen and Bruce Zenkel
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March 2023 by Tori Recuparo
My fiancé went here for my engagement ring and left with the most beautiful, perfect piece! He raved about how helpful they were and how easy they made it. We ended up going back a few months later together to buy our wedding bands, and I can attest to his review! Very helpful, very knowledgeable, made it a fun and easy experience. Would definitely recommend!
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February 2023 by Michael Biondi
I could sit here and type up an endless list of reasons to go to JF over other jewelry stores, but in short, put it this way... I bought an engagement ring here years ago and since then, any time I've needed a special gift involving jewelry I only go here!!! I honestly don't see myself going anywhere else, ever... the store is awesome, the staff is great- I always work with Brittany- she has made all my purchases the most perfect experience. Check em out!
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January 2023 by Riley Peer
Brittany and Brett we absolutely amazing. They were so helpful and were extremely pleasant to talk too. I got my family ring resized here and it looks perfect! It fits amazing and looks great. I will be going there for any future jewelry services.
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November 2022 by kevin degnan
Brittany was wonderful to with with. She designed my son's engagement ring and the jeweler's work was impeccable. Everyone couldn't stop complimenting on hour beautiful the ring was. Thank you Brittany!!