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December 2024 by greg Vas
In this store they help you find what you are looking for in minutes, because they are very professional, it is something magical.
The manager and all the staff are conspiring to make you feel like a King and the cashier sara, is a blessing for everyone, cordial, Kind and very professional.
My god jehova, thanks for this store, crazy prices and top quality items.
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October 2024 by Maribeth Osborne
hate the corral at the register. had to wait a while even though there was a free cashier
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June 2024 by Babeena_Gt _
There was a miss pricing in a item I wanted to get. The price shown was significantly lower than what it actually was. The manager corrected the mistake,but still honored it,and was very kind and professional. I was able to find all the things i needed, love the enviroment,and good products available for all sorts of crafting needs. Thank you
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May 2024 by Nancy Bellimer
April, 2023 at Greece, NY location.
I know Joann's is "pet friendly" but I don't appreciate a kitten running around the store for hours unsupervised. It is my understanding that the 8 week old kitten belonged to an employee - Sam. Is the kitten confused or afraid being in a big unfamiliar place? Did the kitten have an accident somewhere unknown or mark territory? Did the kitten get cat hair on fabrics while taking a nap? I love cats (have 5) but I don't appreciate this open pet policy in a fabric/craft store. The worst part is Sam was vaping openly and regularly while working including operating the cash register. Someone with asthma or other respiratory issues wouldn't be happy. And it wasn't just plain flavored or nic juice in that vape .Your speech and constricted pupils give you away Sam! Shameful employee behavior and management!!
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April 2024 by Amelia Goetz
Cashier staff is excellent, but why is the fabric lady so nasty? Sheila, if you don’t make eye contact and mutter about “how ya doing” sorry not sorry, that does not translate to “what can I do for you” it sounds like you’re muttering about “how ya doin” while still completing another project. And multitasking is fine, but then don’t give me nasty attitude because I didn’t leap up onto your counter screaming my order for the whole store to hear, because I was being patient and polite to wait until you were ready for me. I’m truly sorry for you apparently never having experienced someone trying to be polite to you, but you work in service, as I have also done for a very long time, you should know how to talk to people. Second time buying fabric here, second time fabric staff was unnecessarily above and beyond rude for no reason.
Yikes.
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April 2024 by T R
Close early often
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April 2024 by Samantha Paul
Great staff, great selection of products
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February 2024 by Milca Plasencia
Hurrah!!!! Nothing is missing here, and the treatment is excellent, they take their time and effort to help you, especially if you don't speak English, they are very sweet
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January 2024 by Stephanie Driscolle
Yikes- if you're looking for customer service, this store doesn't have any. Decent selection of items, but don't expect any employee quality.
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November 2023 by Gina Johnson
The customer service is wonderful. There was an error in my receipt and the person solved it right away for me when I called. I didnt realize it was less then 45 min before they closed and she was busy but she still was professional and courteous. A rarity nowadays.
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September 2023 by Carra Price
Really nice store with friendly people and great prices
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September 2023 by Jorge Yacila
Super nice young lady at the register! Very kind, friendly and courteous. Even remembered me when returning for other items. Will shop there again.
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August 2023 by Sandra Swanson
The only bad thing I've ever had to say about this location, at least: I did not appreciate the cashier repeating every time she addressed me, "my friend".
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July 2023 by Kelsey Minnich
Karly was absolutely killing it today managing front end and the fabric counter with only one other associate working.She also was very personable and had a positive attitude despite how short staffed they were.
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July 2023 by Marnie M
I just spent half an hour waiting for help getting a fabric that arrived at the store on the 30th, it's the fourth. I didn't actually get the fabric because I got sick of waiting. The worst part was that one of the two associates obviously knew more than the other but instead of helping the associate assistant me they just kept making little shady comments about what the other was doing wrong. Like " oh, they're probably not looking at the numbers". Well great. Four customers have come and gone while I've been sitting here not being helped. If you're so good at this why aren't you helping me instead of trash talking your coworkers? I know everyone has to learn, but not at my expense
