-
January 2024 by Stephanie Driscolle
Yikes- if you're looking for customer service, this store doesn't have any. Decent selection of items, but don't expect any employee quality.
-
November 2023 by Gina Johnson
The customer service is wonderful. There was an error in my receipt and the person solved it right away for me when I called. I didnt realize it was less then 45 min before they closed and she was busy but she still was professional and courteous. A rarity nowadays.
-
September 2023 by Carra Price
Really nice store with friendly people and great prices
-
September 2023 by Jorge Yacila
Super nice young lady at the register! Very kind, friendly and courteous. Even remembered me when returning for other items. Will shop there again.
-
August 2023 by Sandra Swanson
The only bad thing I've ever had to say about this location, at least: I did not appreciate the cashier repeating every time she addressed me, "my friend".
-
July 2023 by Kelsey Minnich
Karly was absolutely killing it today managing front end and the fabric counter with only one other associate working.She also was very personable and had a positive attitude despite how short staffed they were.
-
July 2023 by Marnie M
I just spent half an hour waiting for help getting a fabric that arrived at the store on the 30th, it's the fourth. I didn't actually get the fabric because I got sick of waiting. The worst part was that one of the two associates obviously knew more than the other but instead of helping the associate assistant me they just kept making little shady comments about what the other was doing wrong. Like " oh, they're probably not looking at the numbers". Well great. Four customers have come and gone while I've been sitting here not being helped. If you're so good at this why aren't you helping me instead of trash talking your coworkers? I know everyone has to learn, but not at my expense
-
June 2023 by Gabrielle Eabron
It's always organized in there. Staff are always willing to help.
-
May 2023 by Aiden Meyering
Just rather rude; repeatedly complaining about cutting the fabric we chose and talked down to us. Also complaining about boss in front of us and talking to coworkers rather than the customer they were actively helping.
-
March 2023 by Naomi
The process for online pickup is very smooth. Had an order placed for pick up went inside when we got there and went right to the desk. quick and simple fabric already cut. We asked a few questions on the project I was working on and the staff was helpful.
-
February 2023 by Audrey LaGar
Good location, store is clean and well organized. Lots of deals and sales.
-
February 2023 by Frances Catrambone
Store is arranged very well. Was able to find what I was looking for in no time
-
January 2023 by Julia Hahn
Overall do appreciate the stock the store has and their business, the store itself is somewhat dingy and the employee working with me last time was quite rude. Will keep using this store though.
-
January 2023 by Carrie Evans
Disappointed with this store and corporate. A mistake with an online order exacerbated by the associate not checking I.D. or order email, plus no one responding from corporate when attempts are made for a refund on unreceived goods means Michaels can have my business. What a let down.
-
December 2022 by Ur trip is short
Joann fabrics is such a necessity for us creatives! U will always need something from there! The employees are so nice too, always super helpful & knowledgeable!